Tonia Dougherty
Welland
Summary
Experienced healthcare worker and entrepreneur with a strong ability to take on challenges seeking opportunities for professional growth.
Overview
25
25
years of professional experience
Work History
Medical Office Assistant
PCC - Pain Care Clinics
09.2024 - 12.2024
- EMR-Oscar
- Scanning, Faxing, Filling
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Up loading files to charts
- Opening and closing clinics
- Prioritizing and time management
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Dialysis Unit Aide
Niagara Health System
02.2022 - 08.2024
- Prime Dialysis machines with patient prescriptions, transfer inpatients
- Stock ordering
- Organization, time management and attention to detail is priority in my position
Owner-Operator
Medicare
01.2009 - 01.2022
- Co-owner of a15 year store front business specializing in frontline worker-apparel
- Maintaining digital files, administrative records, and annual reporting with high level of accuracy
- Superior customer service
- Coordinating inventory management and stock purchasing with vendors
- Establish and advance business accounts and client relationships
Personal Support Worker
St. Joseph’s Lifecare Centre
01.2000 - 12.2020
- Provided enhanced quality of life to patients
- Refined skill-set working with cognitive impairments such as Alzheimer’s & Dementia
- Strong behavioural observation & intervention skills
- Completed flow-sheets with attention to detail
Education
Personal Support Worker Diploma -
High School Diploma - undefined
Skills
- Highly dependable and adaptable
- Strong interpersonal skills
- Attention to detail & efficiency
- Entrepreneur
- Excellent conflict resolution
- Customer service
- Dementia Care
- Purchasing
- Hospital Experience
- Front Desk Experience
Timeline
Medical Office Assistant
PCC - Pain Care Clinics
09.2024 - 12.2024
Dialysis Unit Aide
Niagara Health System
02.2022 - 08.2024
Owner-Operator
Medicare
01.2009 - 01.2022
Personal Support Worker
St. Joseph’s Lifecare Centre
01.2000 - 12.2020
High School Diploma - undefined
Personal Support Worker Diploma -
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