Toni MacDonald
Medicine Hat,AB
Summary
I am a passionate, dedicated and qualified Beauty Expert who excels in providing outstanding customer service.
Overview
12
12
years of professional experience
Work History
Beauty Specialist
Shoppers Drug Mart
Nelson, BC
11.2011 - 11.2023
- Performed inventory management tasks such as restocking shelves with new items.
- Promoted sales events and product launches to customers.
- Responded promptly to customer inquiries via phone or email regarding product features or benefits.
- Communicated effectively with colleagues in order to coordinate daily operations within the store and counter.
- Organized displays and counters to promote sales of cosmetic products.
- Collaborated with other makeup artists to achieve team and counter goals.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
- Handled appointment booking, canceling and rescheduling.
- Assisted in product selection by providing information about ingredients, pricing and availability.
- Applied makeup to clientele to cover imperfections and create new looks.
- Provided training and support for new staff members in regards to merchandising operations.
- Placed prices and descriptive signage to enhance displays and promote items.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Organized storage areas to maximize movement and minimize labor.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Makeup Artistry
Blache MacDonald
Vancouver, BC03.2002
References
Kevin Barth- Assistant Manger
(250) 551-4460
durchfall5@hotmail.com
Durga Reddy - Store Administrator
(250) 687-4869
ssdm275@shoppersdrugmart.ca
Timeline
Beauty Specialist
Shoppers Drug Mart
11.2011 - 11.2023
Makeup Artistry
Blache MacDonald
Similar Profiles
Minori MuraiMinori Murai
Co-Op Student at Shoppers Drug MartCo-Op Student at Shoppers Drug Mart
Vivian LongVivian Long
Postal Clerk at Shoppers Drug MartPostal Clerk at Shoppers Drug Mart
Isabella Mc DonaldIsabella Mc Donald
Cashier at Shoppers Drug MartCashier at Shoppers Drug Mart
Naail MohammadNaail Mohammad
Retail Worker at Shoppers Drug MartRetail Worker at Shoppers Drug Mart
Peggy DavisPeggy Davis
Mental Health Therapist at Private PracticeMental Health Therapist at Private Practice