Toni Guest
London
Summary
Dedicated Personal Support Worker with a proven track record at Cheshire London, excelling in compassionate care and client relationship management. Mastered privacy and confidentiality, alongside developing trust-based relationships. Achieved significant improvements in patient well-being through effective interpersonal communication and empathy.
Overview
11
11
years of professional experience
Work History
Personal Support Worker
Cheshire London
09.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Personal Support Worker
Henley Place
04.2014 - 09.2018
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Education
RIBO Level 1 - Insurance
Insurance Institute of Canada
London, ON02-2025
High School Diploma -
CFLL
London, ON09-2013
Certificate - Personal Support Work
Medix
London, ON05-2009
Skills
- Privacy and confidentiality
- Cultural sensitivity
- Compassionate care
- Relationship building
- Client relationship management
- Verbal and written communication
- Client advocacy
- Interpersonal communication
- Multitasking and organization
- Time management
- Respectful and compassionate
- Problem-solving
Languages
English
Native or Bilingual
Certifications
RIBO Level 1
Timeline
Personal Support Worker
Cheshire London
09.2018 - Current
Personal Support Worker
Henley Place
04.2014 - 09.2018
RIBO Level 1 - Insurance
Insurance Institute of Canada
High School Diploma -
CFLL
Certificate - Personal Support Work
Medix
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