Tommy Ho
Calgary,Canada
Overview
5
5
years of professional experience
Work History
Customer Service
Splits Ville Glamorgan
01.2023 - 01.2025
- Greeting customers and assisting with lane reservations
- Ensuring equipment is functioning properly and addressing any malfunctions promptly
- Handling cash transactions and processing payments accurately
- Promoting and upselling bowling packages, birthday party packages, and group events
- Cleaning and sanitizing bowling lanes, rental shoes, and seating areas
Grounds Services
Calgary Stampede
01.2020 - 01.2021
- Working collaboratively with colleagues and supervisors to ensure smooth operations
- Keeping event areas, restrooms, and common spaces clean and presentable
- Managing VIP areas and ensuring a high level of customer service
Education
Bachelor of Commerce - Finance
University of Calgary
Calgary, Alberta05-2027
High School Diploma -
Ep Scarlett High School
Calgary, Alberta01.2023
Skills
- Customer service and communication skills
- Ability to work effectively without supervision, and complete a task from start to finish
- Teamwork and collaboration
- Flexible and adaptable
- Proficient in Excel
Hobbies and Interests
- Playing Basketball
- Bowling
- Golfing
Accomplishments
- Ep Scarlett basketball team
- High school Diploma
- Achievement of Student Excellence - Math student of the year
References
- Ken Andrews, Ken.andrews@shaw.ca, (403) 863 7338
- Kim Giang, kim.giang@shaw.ca, (403) 880 1980
Previous Experience
- Grounds Services, Calgary Stampede, 07/01/20, 06/30/21, Working collaboratively with colleagues and supervisors to ensure smooth operations, Keeping event areas, restrooms, and common spaces clean and presentable, Managing VIP areas and ensuring a high level of customer service
- Customer Service, Splits Ville Glamorgan, 07/01/23, 06/30/25, Greeting customers and assisting with lane reservations, Ensuring equipment is functioning properly and addressing any malfunctions promptly, Handling cash transactions and processing payments accurately, Promoting and upselling bowling packages, birthday party packages, and group events, Cleaning and sanitizing bowling lanes, rental shoes, and seating areas
Timeline
Customer Service
Splits Ville Glamorgan
01.2023 - 01.2025
Grounds Services
Calgary Stampede
01.2020 - 01.2021
Bachelor of Commerce - Finance
University of Calgary
High School Diploma -
Ep Scarlett High School
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