Tommy Chen

•maintain radio communication with flight crews and ground personnel.

• Receive and relay data from flight crews, ramp, sales, commissary and maintenance personnel.

• Plot gate assignments on Gate Management System and plan/coordinate aircraft towing in accordance with gating restrictions to provide safe movement of aircraft, personnel and passengers.

• Monitor all forecasts and routing changes, forecast all changes in arrival/departure times, advise appropriate personnel and update FIDS/FMIS screens.

• Investigate delays and code them appropriately in different Airport Ops systems

• Assist in other related duties as instructed by shift manager/supervisor.

• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.

• Re-stock shelves

• Balance the cashier

• Opening/Closing of the store

• Company Air Transat & Sunwing

• Greet travelers in a professional and courteous manner

• Check in passengers and baggage

• Ensure the validity of documents (passport, visa, etc.)

• Coordinate passenger boarding/Broadcast messages in airport areas

• Operate boarding bridges

• Company Air Transat

• Greet travelers in a professional and courteous manner

• Check in passengers and baggage

• Ensure the validity of documents (passport, visa, etc.)

• Coordinate passenger boarding/Broadcast messages in airport areas

• Operate boarding bridges