TOM JAMES
EDMONTON
Summary
Experienced healthcare professional with a strong focus on patient care and proven supervisory skills in food services. Skilled in leading frontline workers within a unionized workforce environment. Known for effective communication, exceptional organizational abilities, and dedication to delivering high-quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Support Worker
Entrust Disability Services
03.2021 - Current
- Assisted clients with daily living activities, diet and nutrition.
- Coordinated with managers, guardians and the caseworker for their appointments and medical checkups and for any other client-related activities.
Food Service Supervisor
Dennys
12.2021 - 03.2024
- Monitored food storage, handling, preparation, and delivery to ensure safe work practice and conditions.
- Reconciled daily transactions, balanced cash registers and deposited restaurant earnings at the bank.
- Manages food, supply and labour expenses to achieve company financial targets.
- Participates in recruitment process, performance appraisals and many other management activities.
Inventory Associate
WIS International
03.2020 - 10.2020
- Maintained accurate inventory records and reconciled physical count with system inventory to prevent shortages or discrepancies. Increased team efficiency by delegating tasks directly related to their skillset, knowledge, and expertise.
Supervisor
Turtle on the Beach
02.2018 - 07.2019
- My role was to create a unique experience through product knowledge and attentive service.
- I was responsible for the training, education and professional development of staff through an intensive modular training program.
Education
Executive Office Administration
Aquinas College
Calgary, AB03-2025
Hospitality Management
NAIT
Alberta, Canada04.2021
MBA - International Business
Bharathiar University
India12.2018
Bachelor of Science - Hotel Management and Catering Science
YIMS
India05.2016
Skills
- Skilled in Microsoft Word, Excel, Outlook, and Teams
- Clear communicator with organizational expertise
- Experienced in team development
- Experienced with MICROS, POS, and WINHMS
Certification
- First Aid and CPR certification
- Proserve and Protect from AGLC.
- Food Sanitation and Hygiene certification
- Food Safety Certificate.
- WHIMS
Languages
English
Full Professional
Hindi
Professional Working
Malayalam
Full Professional
Timeline
Food Service Supervisor
Dennys
12.2021 - 03.2024
Community Support Worker
Entrust Disability Services
03.2021 - Current
Inventory Associate
WIS International
03.2020 - 10.2020
Supervisor
Turtle on the Beach
02.2018 - 07.2019
Executive Office Administration
Aquinas College
Hospitality Management
NAIT
MBA - International Business
Bharathiar University
Bachelor of Science - Hotel Management and Catering Science
YIMS
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