Analytical and empathetic professional with 2+ years’ experience supporting individuals with disabilities and managing sensitive client information. Skilled in benefits tracking, documentation, and data analysis, with a strong ability to identify client needs through listening and observation. Proven experience coordinating with social workers and implementing structured recovery plans. Adept in MS Office, SQL, Tableau, and Power BI. Seeking to contribute problem-solving and data accuracy skills in the Baseliner role at WorkSafeBC.