Tom Ding

To obtain a part-time position in a dynamic and engaging work environment where I can leverage my energy, teamwork, and communication skills to contribute to the success of the team. Experienced in customer relationship management, I consistently ensure high levels of customer satisfaction and retention, using persuasive communication to drive sales and foster loyalty. Skilled at collaborating effectively with team members to achieve sales objectives while maintaining a positive and welcoming store environment, I am eager to continue growing professionally.

• Project Development - Collaborated with team of programmers in the development of an app purely used for the company that tracks inventory, and gives more control
• Able to learn and code with a new programming language whenever needed, in a few days time
• Helped fix issues with claw machines and other machinery

• Tech Council Executive – York Mills Collegiate Institute
• Toronto, ON | 2022 – 2024
• Supported school-wide events and managed technical setup
• Provided AV and troubleshooting support under time pressure
• Helped create events which helped engage the school like gaming competitions
• Contributed to a range of digital and live school projects
• Mentor – York Mills Mentorship Program
• Guided new students through school orientation and academic adjustment
• Promoted inclusivity and provided ongoing support