Toko Hamaguchi
Burnaby,BC
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Receptionist
Co. Mitsui Fudosan Hotel Management
05.2023 - 01.2024
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Maintained spotless environment for guests through diligent daily housekeeping tasks.
- Gave information about sightseeing or explaining about transportation. (gave information to foreign people)
Hotel Front Desk Receptionist
Co, Kinnotake, Tonosawa
04.2021 - 03.2023
- Contributed to positive work environment by effectively collaborating with colleagues across various departments.
- Looked for things that would make guests happy, such as calling out their names and planning surprise.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
No Degree - English Literature
Seikei University
Tokyo, Japan03.2021
Skills
- Guest Reception
- Foods Service
- Teamwork and Collaboration
- Cleaning techniques
Languages
Japanese
Native or Bilingual
English
Limited Working
Timeline
Hotel Front Desk Receptionist
Co. Mitsui Fudosan Hotel Management
05.2023 - 01.2024
Hotel Front Desk Receptionist
Co, Kinnotake, Tonosawa
04.2021 - 03.2023
No Degree - English Literature
Seikei University
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