TOHEEB BOLARINWA
Vaughan,ON
Summary
A knowledgeable expert who has a track record of being attentive, organized, and able to priorities responsibilities to achieve optimal output. An extremely goal-driven accountant with over three years of experience providing accounting expertise to organizations and companies. have in-depth knowledge in a variety of areas, including drafting reports that are clear and succinct, maintaining records of assets and liabilities, and reconciling accounts. An accountant who is self-assured, with several skills, and is capable, with an excellent knowledge of finance and accounting procedures. Exceptional analytical and problem-solving abilities, as well as the capacity to deliver precise financial information to all facets of the company while simultaneously guaranteeing that all management information is correct. Possessing a demonstrated capacity to eliminate inefficiencies via the implementation of process improvements and contributing to the upkeep and development of financial systems and accounting procedures are also desirable qualifications.
Overview
12
12
years of professional experience
Work History
CPR/First Aid/AED Certificate
Palm Avenue Health Care Centre
01.2023 - 01.2024
- Recording pulse rate of patients
- Helping clients with their immediate needs such as washing, dressing and maintaining their hygiene, as well as helping them with basic day-to-day or administrative tasks like paying bills
- Provide or assist with basic care or support under direction of onsite licensed nursing staff
- Communicate with patients
- Supporting with personal care
- Make patients feel comfortable
- Placing unconscious casualty into recovery position
- Perform cardiopulmonary resuscitation
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
- Attend to at least 10 patients daily
- Incident Management and Casualty Safety.
Business Manager
REEDAHS COSMETICS & BOUTIQUE
01.2022 - 01.2023
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Managed approximately 40 incoming calls, emails and faxes per day from customers
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Raised property accuracy and accountability by creating new automated tracking method.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Implemented cost-cutting measures, resulting in substantial savings for organization without compromising on quality or performance.
- Increased overall team productivity by fostering positive work environment and providing effective leadership.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted in recruiting, hiring and training of team members.
WEB DEVELOPER
LINAR SCHOOL OF MEDIA AND ICT
01.2022 - 01.2023
- Front-end web development
- Back-end web development
- Web programmer good at HTML, CSS and JAVA SCRIPT
- Engaged with clients to plan and optimize site issues and queries.
- Improved site navigation by evaluating analytics data and identifying opportunities for optimization; implemented changes based on findings.
- Conducted unit testing to deliver optimal browser functionality.
- Oversaw back-end development using PHP to maintain website integrity.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Managed approximately 19 incoming calls, emails and faxes per day from customers
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Crafted SEO strategy and intuitive interface for site to achieve prominent rankings across top browser platforms.
- Delivered user support to clients to train, educate and answer questions.
Customer Service Representative
FedEx
01.2019 - 01.2022
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on efficiency customer service process
- Close out or open call records
- Handle changes in policies or renewals
- Complete reports on overall customer satisfaction
- Read from Scripts
- Answer questions about warranties or term of sales
- Act as company gatekeeper
- Sell products and services
- Cancel or upgrade accounts.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Managed timely and effective replacement of damaged or missing products.
Database Manager
Flutterwave
01.2017 - 01.2019
- Understood analytics and progress conveying results and data quality to team members and management.
- Trained junior staff on database management best practices, improving overall team efficiency and reducing errors.
- Consulted with IT on advancement of software built to manage data connectivity between network systems.
- Developed and compiled reports on delivery of data and daily revenue projections.
- Identified and resolved data-handling errors and hardware conflicts to maintain organizational IMS infrastructure.
- Spearheaded development of custom reports based on complex data sets, delivering key insights to inform strategic decision-making processes at various levels within organization.
- Oversaw security and information retention policies and practices according to internal and government-ordered standards.
- Maintained trusted vendor relationships in support of quality data initiatives.
- Promoted culture of continuous improvement within department by implementing best practices in change management, including code reviews and post-mortem analyses to identify areas for future growth.
- Collaborated with cross-functional teams to develop customized database solutions for specific business needs.
- Conducted tests to identify issues and make necessary modifications.
- Managed approximately 26 incoming calls, emails and faxes per day from customers.
Sales Representative
Prime Pak Industries Nigeria Ltd
01.2016 - 01.2017
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients physically.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Collaborated with cross-functional teams to identify and address customer needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Expanded customer base through cold calling, networking, and relationship building.
Accountant
LUMIQUAD INVESTMENT LIMITED
01.2014 - 01.2016
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Assisted in development of financial forecasts based on historical trends and current market conditions, supporting strategic planning initiatives within organization.
- Increased efficiency by streamlining accounting processes and implementing new financial software.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Used advanced software to prepare documents, reports, and presentations.
- Trained new employees on accounting principles and company procedures.
- Collaborated with external auditors during annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Provided critical support during system upgrades or conversions by working closely with IT staff to ensure minimal disruption to daily operations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Managed cash flow effectively, ensuring all company liabilities were met in timely manner and surplus funds were invested wisely.
- Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
- Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
- Compiled general ledger entries on short schedule with 100% accuracy.
Supervisor
BISI-OLU INVESTMENT (LAWMA)
01.2012 - 01.2014
- Identified operational inefficiencies and implemented corrective measures, leading to overall increase in effectiveness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Led major initiatives within department that drove innovation or addressed critical business challenges.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Championed continuous improvement efforts within organization by promoting best practices for processes, tools, or technologies.
- Resolved conflicts among team members promptly, maintaining harmonious working environment conducive to productivity.
- Created and managed project plans, timelines and budgets.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures, leading to overall increase in effectiveness.
- Managed approximately 25 incoming calls, emails and faxes per day from customers.
Education
CPR/First Aid/AED Certificate -
LIFELINE TRAINING RESOURCES
MN, US01.2020
CERTIFICATE OF COMPLETION -
LINAR SCHOOL OF MEDIA AND ICT
LAGOS, NIGERIA01.2018
B.Sc (Hons) Accounting -
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
Ogbomoso, Nigeria01.2015
Senior Secondary School Certificate -
STOKHAN COMPREHENSIVE COLLEGE
Ishasi Lagos, Nigeria01.2008
First School Leaving Certificate -
ARMY BARACKS NURSERY & PRIMARY SCHOOL
Ojo Lagos, Nigeria01.1999
Skills
- Mathematical /deductive thinking
- Leadership/Management Qualities
- Self Confidence & Sound Mind
- Product Knowledge
- Analytical mind / result oriented
- Genuine interest in helping customer
- Time management
- Customer / Client Relationship
- Ability to achieve results with less or no Supervision
- Excellent Interpersonal Communication Abilities
- Honesty/Integrity/Morality
- Patience/calmness under pressure
- Software & IT: Microsoft Office (Word, Excel, PowerPoint), Outlook, OneNote, Tableau
- Language: English (Speaking/Writing) – Fluent
- Report writing, Data Gathering & Analytical Skills
- Administrative Operations
- Proficient in the use of Word Processing/Designing Packages with good typing skills ie, Microsoft Office Suite, Adobe Package, Corel Draw Suite
- Proficiency in account reconciliation/bills preparation/presentation
- Client Management Skills
- Excellent Negotiation Skills
- Strong Excel SkillsIT database developer
- Software Proficiency
- Analytical Thinking
- Flexible and Adaptable
- First Aid/CPR
- Remote Office Availability
- Interpersonal Communication
- Recordkeeping
- Decision-Making
- Data Entry
- Project Planning
- Clerical Support
- Public Speaking
- Troubleshooting
- Microsoft Word
- Friendly, Positive Attitude
- Customer Service
- Good Telephone Etiquette
- Self-Directed
- Time Management
- Research
Languages
English
Full Professional
Certifications And Awards
- NYSC Certificate (2018)
- CPR/FirstAid/AED Certificate (2024)
Hobbies and Interests
- All round Financial Accounting
- Meeting People and Travelling
- Customer Services
- Reading
- Making Research
- Problem Solving
- Online Marketing & Advertising
- Business Management,IT
Timeline
CPR/First Aid/AED Certificate
Palm Avenue Health Care Centre
01.2023 - 01.2024
Business Manager
REEDAHS COSMETICS & BOUTIQUE
01.2022 - 01.2023
WEB DEVELOPER
LINAR SCHOOL OF MEDIA AND ICT
01.2022 - 01.2023
Customer Service Representative
FedEx
01.2019 - 01.2022
Database Manager
Flutterwave
01.2017 - 01.2019
Sales Representative
Prime Pak Industries Nigeria Ltd
01.2016 - 01.2017
Accountant
LUMIQUAD INVESTMENT LIMITED
01.2014 - 01.2016
Supervisor
BISI-OLU INVESTMENT (LAWMA)
01.2012 - 01.2014
CPR/First Aid/AED Certificate -
LIFELINE TRAINING RESOURCES
CERTIFICATE OF COMPLETION -
LINAR SCHOOL OF MEDIA AND ICT
B.Sc (Hons) Accounting -
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
Senior Secondary School Certificate -
STOKHAN COMPREHENSIVE COLLEGE
First School Leaving Certificate -
ARMY BARACKS NURSERY & PRIMARY SCHOOL
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