Todd Shentaler
Edmonton
Summary
Highly skilled and personable individual seeking an employment opportunity to utilize mechanical skills and interpersonal abilities in delivering high-quality products, exceptional service, and ensuring utmost customer satisfaction. Dedicated to providing efficient and reliable solutions, with a focus on contributing to a team-oriented environment that values professionalism and excellence. Committed to continuously enhancing skill set and eager to apply expertise to make a meaningful impact within a dynamic and innovative organization.
Overview
22
22
years of professional experience
Work History
Repair Technician
Oxy-Tech Ltd.
09.2014 - 08.2024
- Repairing welding equipment, cutting attachments, handles, regulators, machine torches, and bevel-head attachments, from various manufacturers
- Used forklift to unload product upon delivery
- Able to run front end counter, help customers, do billing, as well run the diagnostic and repair shop simultaneously
Service Advisor/Parts Advisor
Canadian Tire
07.2013 - 12.2014
- Selling tires, and writing up customers to have auto repairs done
- This involved explaining the different brands and the strengths and weaknesses of each kind of tire
- I also was responsible for determining what was the most likely mechanical problem with the vehicles based upon the customers description of the problem, and submitted repair paperwork to the mechanics
- This position also entailed working out quotes, and explaining to the customer what work to be done, how much it would cost, and confirming the repair
- Worked two very busy winter seasons, and worked over-time to accommodate the needs of the customer
- I often worked 12 hour days
General Laborer
Tri Tech Protect Management Inc.
07.2012 - 07.2013
- General labor in the construction industry, for commercial renovations
- Learned how to build various structures that I did not previously know how to build
Installer
Dematco Manufacturing Inc
08.2011 - 07.2012
- Assembled and installed the slides, trays and doors of service truck bodies
- Became proficient at cleaning welds, and beveling them to make sure they looked good for finishing work
Labourer / Bridge Repair
Carillion
06.2010 - 12.2010
- Bridge repair
- Worked with concrete, including concrete removal, pouring, and traffic control/flagging, and cutting out rebar and replacing it
- Took a one-day course on flagging and traffic control
Order Picker/Forklift Operator
RONA
08.2009 - 06.2010
- Duties as Order Builder: Order picker
- Used forklift
- Adhered to safety practices
- Packaged and labeled orders for delivery
- Duties in Finishing Department: Picked orders, quality control - making sure all products being shipped were of good quality
- Made sure interior bays were well maintained and in good order
Sales/Service
The Tire Warehouse
01.2009 - 01.2010
- Selling Tires
Repair Technician
Oxy-Tech Ltd.
08.2004 - 08.2009
- Repairing welding equipment, cutting attachments, handles, regulators, machine torches, and bevel-head attachments, from various manufacturers
- Learned how to disassemble, assess, repair, and re-assemble regulators, cutting attachments, handles, machines torches, bevel-head attachments
- Learned how to silver solder
Tire Technician
The Tire Warehouse
01.2003 - 01.2004
- Tire sales, and general customer service
Education
Trade Certificate - Automotive Service Technician
North Island College
01.2003
Diploma -
Canadian Bible College
Regina, SK01.1997
Skills
- Customer service
- Multitasking and organization
- Technical Repair Proficiency
- Positive attitude
- Mechanical skills
Summary
I am seeking an employment opportunity that will allow me to use my mechanical skills and interpersonal skills, in order to provide high quality products and service, and customer satisfaction., More than 25 years experience providing high quality customer service, Capable of working with a variety of personality types in a busy environment, Fifteen Years experience diagnosing and making required repairs to all makes and models of welding torches, and regulators, including using hand tools to dismantle and reassemble welding equipment, such as cutting torches, handles, regulators, etc., Soldering, Have built custom cutting torches and apparatus up to 14 feet long, Completed Introductory Course as Automotive Technician, Passion for Automobiles and have done a variety of repairs on automobiles, including changing fluids, repairing tires, changing tires, changing brake pads, rotors, and calipers, replacing batteries, replacing lights, and minor bodywork., Committed to fulfilling customer expectations at every opportunity - Able to give 100% at all times with a positive and encouraging attitude, Able to familiarize myself quickly to the use of new machinery., Forklift experience in a warehouse environment. - Ability to work independently or as a member of a team., Effective in managing situations where decisions are critical to the end result., Positive and encouraging attitude., Able to communicate clearly with other staff and arrange completion of required duties in a timely manner, Familiar with various computer hardware and software programs and adapts quickly to new programs., Ability to provide high quality service, information and assistance to customers in person as well as over the phone.
Languages
English
Full Professional
Interests
Music: - Favorite Artists: Weird Al, Stryer, Apologetix, Toby Mac
Cooking - Best Dishes: Stroganoff, Beef Stew
Reading: Mystery, Thriller, Fantasy
Movies: Marvel, DC, British TV Shows
Comic Books: Avid Collector
Timeline
Repair Technician
Oxy-Tech Ltd.
09.2014 - 08.2024
Service Advisor/Parts Advisor
Canadian Tire
07.2013 - 12.2014
General Laborer
Tri Tech Protect Management Inc.
07.2012 - 07.2013
Installer
Dematco Manufacturing Inc
08.2011 - 07.2012
Labourer / Bridge Repair
Carillion
06.2010 - 12.2010
Order Picker/Forklift Operator
RONA
08.2009 - 06.2010
Sales/Service
The Tire Warehouse
01.2009 - 01.2010
Repair Technician
Oxy-Tech Ltd.
08.2004 - 08.2009
Tire Technician
The Tire Warehouse
01.2003 - 01.2004
Trade Certificate - Automotive Service Technician
North Island College
Diploma -
Canadian Bible College
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