Miyah Mireles
Elk Grove
Overview
2
2
years of professional experience
Work History
Repair Technician
Apple - VOLT
Elk Grove
10.2025 - Current
- Can repair up to 15 to 20 iPhones daily.
- Has worked on and repaired iPhones 12-17 (including Pro, Pro Max, Air, Plus, etc.).
- Worked with the senior technician to inspect and validate repair parts.
- Replaced defective components with compatible replacements sourced from suppliers.
- Repaired devices by replacing faulty components and performing system updates.
- Maintained a clean and organized repair workspace following safety protocols.
Sales Associate, Merchandiser, & Cashier
Spirit Halloween
Elk Grove
10.2023 - 11.2025
- Process Transactions: Efficiently handle cash, credit, and debit transactions.
- Customer Service: Provide friendly and prompt service, addressing customer inquiries and concerns.
- Maintain Checkout Area: Keep the cash register and surrounding area clean and organized.
- Handle Returns and Exchanges: Process returns following store policies.
- Promote Sales: Inform customers about ongoing promotions and seasonal offers.
- Stock Management: Ensure shelves are stocked with merchandise and organized appropriately.
- Visual Merchandising: Create eye-catching displays to attract customers and enhance the shopping experience.
- Inventory Control: Monitor stock levels and assist in inventory counts and replenishment.
- Product Knowledge: Stay informed about products, including themes, sizes, and prices to assist customers effectively.
- Store Maintenance: Keep the store clean and orderly, including tidying up displays and aisles.
- Assist Customers: Help customers locate products and provide recommendations.
- Team Collaboration: Work with team members to ensure a smooth store operation and excellent customer experience.
- Follow Policies: Adhere to company policies regarding safety, loss prevention, and customer service standards.
- Seasonal Adjustments: Adapt to changing inventory and store layouts as the season progresses.
Task Associate / Merchandiser
ULTA
Elk Grove
10.2024 - 04.2024
- Supported store operations by processing shipments and managing inventory accurately.
- Ensured compliance with safety and operational procedures, contributing to an efficient workplace.
- Processed incoming shipments by unloading, organizing, and stocking boxes of supplies efficiently to meet daily productivity goals.
- Handled and moved heavy boxes safely, adhering to proper lifting techniques and safety protocols.
Shop Manager
Etsy Seller
Elk Grove
01.2020
- Order Fulfillment: Process and ship orders promptly and accurately.
- Brand Development: Establish a cohesive brand identity, including logo, packaging, and messaging.
- Respond to Inquiries: Address customer questions and concerns in a timely and professional manner.
- Manage Feedback: Handle reviews and feedback constructively to enhance customer satisfaction.
- Returns and Exchanges: Establish and communicate clear policies for returns or exchanges.
Education
Graduated -
Cottonwood Charter School
El Dorado Hills, CAGraduated - Dual Enrollment
Sierra College
Rocklin, CAEnrolled -
Folsom Lake College
Folsom, CASkills
- Attention to Detail
- Problem-Solving
- Verbal and Written Communication
- Adaptable and Flexible
- Multi-tasking
- Organization
- Teamwork
- Time Management
- Customer Service
- Critical Thinking
- Creative Visualization
- Google Drive and Google Docs
- Inventory control
- Customer service
Languages
English, Fluent
Hobbies and Interests
- Community Theatre
- Singing
- Sewing
- Chess
- Playing the ukulele
- Reading
- Web and Graphic Design
References
References available upon request.
Timeline
Repair Technician
Apple - VOLT
10.2025 - Current
Task Associate / Merchandiser
ULTA
10.2024 - 04.2024
Sales Associate, Merchandiser, & Cashier
Spirit Halloween
10.2023 - 11.2025
Shop Manager
Etsy Seller
01.2020
Graduated -
Cottonwood Charter School
Graduated - Dual Enrollment
Sierra College
Enrolled -
Folsom Lake College