Todd Hager
Calgary
Summary
Dynamic professional with a proven track record in team leadership and customer satisfaction at Ecco Heating. Successfully mentored new hires and enhanced customer relations, ensuring seamless operations. As Golf Course Superintendent at Oxbow Golf Course, directed special projects and managed supply purchasing, showcasing strong problem-solving skills and a commitment to excellence.
Overview
24
24
years of professional experience
Work History
Floor Supervisor
Ecco Heating
07.2007 - 11.2024
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Golf Course Superintendent
Oxbow Golf Course
05.2001 - 11.2006
- Troubleshot and repaired issues with equipment.
- Directed special projects such as winterization, tree removal and flower bed installations.
- Managed purchasing of supplies such as chemicals and seed.
- Recruited and trained solid team of grounds keepers, landscapers and golf specialists to manage all golf course needs.
Education
Recreational Facilites And Operations - Business Planning
Mount Royal University
Calgary, None03-1989
Recreational Management - Business
Mount Royal University
Calgary, None03-1988
Leisure Facilities Operations - Parks And Rec
SAIT
Calgary, None03-1986
Skills
- Team leadership by demonstrating proper skillsets
- Customer relations by dealing with carriers and customers
- Customer satisfaction by providing the best service possible
Languages
Spanish
Professional Working
Interests
Live Music, Playing guitar, Traveling, Lifting weights, Socializing
Timeline
Floor Supervisor
Ecco Heating
07.2007 - 11.2024
Golf Course Superintendent
Oxbow Golf Course
05.2001 - 11.2006
Recreational Facilites And Operations - Business Planning
Mount Royal University
Recreational Management - Business
Mount Royal University
Leisure Facilities Operations - Parks And Rec
SAIT
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