TJ SARAH
Abbotsford
Summary
Dynamic and committed Operations Manager with years of experience in the sales and operations in Logistics Industry. Possess strong multitasking abilities, proficient customer relationship management skills, comprehensive knowledge of trucking & warehousing, and proven record for driving sales growth. Adept at working collaboratively internal teams to create innovative solutions that meet customer needs. Highly organized with exemplary time management skills ensuring projects are completed on time while consistently exceeding targets. Looking forward to joining a renowned organization as an Account Executive where I can utilize my existing expertise to drive revenue growth through effective market strategies.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
R Mann Trucking Ltd
07.2020 - Current
- Streamlined operational processes to enhance efficiency and reduce workflow bottlenecks.
- Coordinated cross-departmental projects ensuring timely completion and alignment with organizational goals.
- Implemented cost-saving initiatives that improved budget adherence across multiple projects.
- Developed training programs for staff to improve productivity and operational knowledge.
- Established key performance indicators to monitor operations and drive accountability within the team.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Account Representative
Stryder Motor Freight
01.2019 - 06.2020
- Developed and maintained relationships with key clients to drive business growth.
- Collaborated with cross-functional teams to enhance service offerings and customer satisfaction.
- Managed client onboarding process, ensuring seamless integration of services and support.
- Sold FTL and LTL services on behalf of the asset and logistic team.
- Followed leads to create long term partnership for the company.
- Help increase carrier directory to help carrier procurement.
- Created long term relationship with the clients.
Shipper/Receiver
Real Canadian Superstore
02.2018 - 11.2018
- Coordinated shipment schedules to optimize delivery timelines and reduce delays.
- Entered and maintained shipping receiving records of the warehouse
- Experienced in Camelot system
- Printed pick ticket to load a truck.
Accounting Clerk
Cardiff University
09.2014 - 01.2017
- Managed accounts payable and receivable functions, streamlining workflows to enhance efficiency.
- Developed and maintained financial spreadsheets using Excel, enhancing reporting capabilities.
- Managed accounts payable and receivables and payroll.
Education
MBA - Accounting
Vancouver Island University
Nanaimo, BC02-2019
BSc - Accounting & Finance
Cardiff University
Cardiff, Wales09-2017
Skills
- Detailed-oriented
- Time-management
- Quick learner
- Goal-oriented
- Ability to work under pressure
- Adaptability
- Problem-solving
- Team leadership
- Operations management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
French
Professional Working
Spanish
Elementary
Certification
- Canadian Securities Course (CSC) Present
- Real Estate Broker Present
Timeline
Operations Manager
R Mann Trucking Ltd
07.2020 - Current
Account Representative
Stryder Motor Freight
01.2019 - 06.2020
Shipper/Receiver
Real Canadian Superstore
02.2018 - 11.2018
Accounting Clerk
Cardiff University
09.2014 - 01.2017
MBA - Accounting
Vancouver Island University
BSc - Accounting & Finance
Cardiff University
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