Tischia Chisholm
Niagara Falls,ON
Summary
A versatile and dynamic professional with a demonstrated history of success in previous roles, I have consistently improved guest satisfaction through attention to cleanliness and prompt service. Proficient in employee training and inventory oversight, I exhibit strong business insight and exceptional multi-tasking capabilities. With expertise in food safety and chemical management, I enhance operational efficiency and team effectiveness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeper
Riu Hotel
New Providence, Nassau Bahamas
03.2024 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Line Cook
Atlantis Paradise Island
New Providence Nassau, Bahamas
12.2022 - 12.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Duty Manager
Bahama Dream/ Ultra Games
New Providence Nassau, Bahamas
12.2012 - 10.2022
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Skills
- Security Protocols
- Employee Interaction
- Strong Business Acumen
- Location Supplies and Inventory
- New Employee Training
- Money Handling
- Good Telephone Etiquette
- Effective Time Management
- Multi Tasking Ability
- Opening and Closing Procedures
- Purchasing and Receiving
- Food Preparation and Safety
- Health Codes Understanding
- Kitchen Equipment Operation
- Bed making proficiency
- Hospitality background
- Interior and exterior cleaning
- Chemical handling
Certification
Customer Service
Cook Training
Chemicals Training
Timeline
Housekeeper
Riu Hotel
03.2024 - 08.2024
Line Cook
Atlantis Paradise Island
12.2022 - 12.2023
Duty Manager
Bahama Dream/ Ultra Games
12.2012 - 10.2022