TIRUWORK(GIGI) BEKELE ASHAGRA
Calgary,Alberta
Summary
Proven Medical Office Assistant with a track record of enhancing patient experience at the University of Calgary by streamlining medical records management and patient scheduling. Excelled in multitasking and organization, significantly improving office efficiency. Demonstrates exceptional computer skills and a positive attitude, contributing to a productive team environment. Experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with no supervision.
Overview
12
12
years of professional experience
Work History
Medical Office Assistant
University of Calgary, Calgary, Alberta
09.2018 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Office Assistant
THORNCLIEFFE MEDICAL CLINIC
01.2013 - 09.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Diploma - Medical Office Administrator
Robertson Collage
Calgary, AB06.2012
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- Medical Reception
- Attention to Detail
- Positive Attitude
- Understanding of medical terminology
- Patient Scheduling
- Phone and Email Etiquette
- Team Leadership
- Medical Records Management
- Payment collection and processing
- Medical Billing
- EMR Software
Languages
English
Full Professional
Timeline
Medical Office Assistant
University of Calgary, Calgary, Alberta
09.2018 - Current
Medical Office Assistant
THORNCLIEFFE MEDICAL CLINIC
01.2013 - 09.2018
Diploma - Medical Office Administrator
Robertson Collage
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