Brendan Bulych
Calgary,Alberta
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Operations Manager
EverLine Coatings and Service Ltd.
01.2023 - Current
- Produced a 24% increase in revenue in first operating year.
- Successful completed an average of 1120 projects per year.
- Analyzed and reported on key performance metrics to senior management.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Effectively communicated between multiple departments.
- Maintained an on call schedule for a 24/7 operation.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Improved employee reporting consistency by 39%.
- Provided multi-day training for new employees across multiple services.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Completed several self-driven projects to improve efficiency and employee satisfaction.
- Culmination of employee focused improvements resulted in an average 70% seasonal employee retention rate year over year.
Crew Lead
EverLine Coatings and Services Ltd.
04.2020 - 12.2022
- Discussed daily work requirements with crew and conducted safety meetings.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Enhanced crew productivity through regular feedback, and training.
- Resolved issues effectively resulting in zero client complaints across completed projects.
Painter
University First Class Painters
04.2019 - 09.2019
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Provided exceptional customer service in addressing concerns or changes during the course of projects.
- Completed all projects ahead of budgeted hours by an average of 14%
Education
Bachelor of Science - Psychology
University of Calgary
Calgary, AB05-2022
Skills
- Problem-solving
- MS office
- Operations management
- KPI tracking
- Workflow optimization
- Operations oversight
- Decision-making
- Client relationships
- Operational efficiency
- Inventory management
- Staff management
- Team leadership
- Production
- Customer relationship management
- Process improvement
- Schedule management
- Logistics oversight
- Health and safety compliance
- Risk management
- Adaptation
Languages
English
Native or Bilingual
Timeline
Operations Manager
EverLine Coatings and Service Ltd.
01.2023 - Current
Crew Lead
EverLine Coatings and Services Ltd.
04.2020 - 12.2022
Painter
University First Class Painters
04.2019 - 09.2019
Bachelor of Science - Psychology
University of Calgary
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