Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
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Timeline
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Tina Scharf

Ottawa,ON

Summary

Insightful manager with a focus on enhancing operations through effective employee engagement and policy enforcement. Expertise in developing loss prevention strategies to safeguard assets and improve customer satisfaction. Committed to fostering a culture of excellence to drive team performance and achieve organizational goals.

Overview

15
15
years of professional experience

Work History

Asset Protection Associate

Loblaws
Ottawa, Ontario
02.2026 - Current
  • Collaborated with management to develop loss prevention strategies and policies that strengthened asset protection.
  • Monitored store premises, identifying suspicious activities and potential theft incidents to enhance security.
  • Trained team members on asset protection techniques and emergency response procedures to ensure preparedness.
  • Responded promptly to alarms and incidents, ensuring a secure environment.

Electrical Laborer

Noreast Electronics CO LTD
04.2024 - 12.2024
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Improved project timelines through effective collaboration with team members on various tasks, facilitating smoother workflow.
  • Supported project completion by following supervisor instructions and adjusting to changing priorities, ensuring project goals were met.
  • Expanded skill set by learning new techniques, tools, and equipment for laborer tasks, improving adaptability.

Supervisor

BULKBARN
05.2022 - 03.2024

Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Collaborated with staff to achieve established targets, enhancing overall team effectiveness.

Monitored workflow, identifying areas for improvement in time management to support productivity.

Developed and implemented customer service policies to enhance satisfaction.

Customer Service Manager

Walmart
09.2014 - 05.2022

Enhanced customer satisfaction by streamlining support processes and implementing new strategies.

Trained and mentored associates on performance-oriented strategies and customer service techniques to enhance service delivery.

Conducted performance evaluations for team members, identified improvement areas, and developed targeted action plans.

Manager

Depanneur Joe’s
01.2012 - 09.2014

Successfully managed budgets and allocated resources to maximize productivity and profitability.

Executed tasks within timelines to meet project goals.

Ensured accuracy in assignments through meticulous attention to detail.

Organized and maintained a safe environment for employees and patrons.

Education

Children Studies -

Algonquin
Ottawa, ON

High Schools Studies -

McArthur High School
Ottawa, ON

Skills

  • Loss prevention strategies
  • Security Systems
  • Theft Deterrence
  • Inventory Control
  • Process improvement
  • Policy Enforcement
  • Staff Management
  • Team building
  • Employee Motivation

Volunteer Experience

Girl Guides of Canada, Ottawa, Treasurer, 2000-01-01, 2008-12-31, Plan meetings, Prepare material, Raise funds, Bring all the badges and uniforms from the main office, Bring all the money and the paperwork to the main office

Languages

4

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Timeline

Asset Protection Associate

Loblaws
02.2026 - Current

Electrical Laborer

Noreast Electronics CO LTD
04.2024 - 12.2024

Supervisor

BULKBARN
05.2022 - 03.2024

Customer Service Manager

Walmart
09.2014 - 05.2022

Manager

Depanneur Joe’s
01.2012 - 09.2014

Children Studies -

Algonquin

High Schools Studies -

McArthur High School
Tina Scharf