Tina Morgan
WINDSOR,ON
Summary
Results-oriented Assistant Manager with expertise in training staff and boosting customer engagement. Strengths include policy development, performance evaluation, and team leadership. Proficient in shift supervision, inventory management, and operational compliance, ensuring efficient workflows and high service standards.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Assistant Manager
Tim Horton's
WINDSOR, ON
08.2018 - Current
- - Oversaw daily store operations and followed company policy requirements.
- - Managed inventory processes to maintain stock levels and limit shrinkage.
- Oversaw cash handling, till counts, and daily financial procedures to ensure accuracy and compliance.
- Coordinated daily operations at Tim Hortons to enhance workflow and service delivery. shift operations and supported daily store workflows.
- Trained team members on customer service, food safety, and drink preparation.
- Scheduled staff coverage and adjusted assignments for busy Tim Hortons periods.
- Resolved customer concerns and maintained service standards.
- Managed inventory orders, stock rotation, and supply restocking.
- Monitored employee attendance records, timekeeping, and payroll information.
Customer Service Cashier
Subway
Windsor, Ontario
09.2017 - 05.2019
- Operated cash register and processed payments at Subway counter.
- Prepared sandwich orders following Subway recipes and customer requests.
- Maintained clean service area and followed Subway food safety standards.
- Assisted teammates with order flow and front counter service.
Education
High School Diploma -
WD.Lowe
Windsor, ON06-1992
Skills
- Store operations
- Inventory management
- Cash handling
- Regulatory compliance
- Employee training
- Food safety
- Customer service
- Customer interaction
- Client relationship management
- Shift supervision
- Team leadership
- Performance assessment
- Problem solving
- Clear communication
Certification
- Food Safety
- Basic First Aid/CPR
Timeline
Assistant Manager
Tim Horton's
08.2018 - Current
Customer Service Cashier
Subway
09.2017 - 05.2019
High School Diploma -
WD.Lowe