Tina Hipkiss
Administration Clerk
Sherwood Park,Canada
Summary
Dynamic and detail-oriented professional with extensive experience at Alberta Health Services, excelling in administrative support and clinical documentation. Proven ability to manage confidential information and enhance communication within healthcare teams. Proficient in Microsoft Office and adept at problem-solving, ensuring efficient operations and exceptional patient care.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Nursing Attendant
Mazankowski Alberta Heart Institute
Edmonton, Canada
11.2019 - 09.2024
- Permanent-PT-(0.7FTE)
- Jul 2017 – Nov 2019 | Permanent PT (0.45 FTE)
- Provided high-quality patient care and assisted with ADLs in a fast-paced acute care environment.
- Collaborated with healthcare teams to maintain accurate patient documentation and ensure safety standards
- Assisted RN'S & LPN'S as needed patient care, taking patients to appointments, answering call bells, anssisting patients and families, ordering medical supplies for unit, keeping unit clean and tidy.
Home Health Aide
Strathcona County Family & Community Services
Sherwood Park, Canada
11.2015 - 07.2017
- Casual
- Helped Community clients with Cleaning duties of the home.
- being a companion for clients playing card games, having coffee while chatting.
Nursing Attendant (Float)
Stollery Hospital
Edmonton, Canada
04.2013 - 07.2017
- Permanent PT 0.07(0.07 FTE)
- Provided high-quality patient care and assisted with ADLs in a fast-paced acute care environment.
• Collaborated with healthcare teams to maintain accurate patient documentation and ensure safety standards.
Nursing Attendant
Cross Cancer Institute
Edmonton, Canada
01.2013 - 09.2024
- Casual
- Sept 2011 – Jan 2012 Permanent PT(0.08 FTE)
- April 2009 – Dec 2010 Permanent Fulltime FT
- Maintained long-term permanent full-time status while providing compassionate care to oncology patients
- Supported unit operations through meticulous attention to infection control and family-centered care
Addiction Mental Health - Intake Services
Alberta Health Services
Edmonton, Canada
12.2024 - 06.2025
- Child Youth Family Mental Health Intake Services, (Nexus Business Centre)
- Processed intake referrals and managed confidential patient files within the Nexus Business Centre.
• Utilized Microsoft Office and Teams to coordinate administrative tasks for a multidisciplinary mental health team.
• Ensured accurate data entry and record maintenance for high-volume community support services.
Education
Medical Office Assistant / Unit Clerk Program -
MCG College
Calgary, AB, Canada 03.2025 - 12.2025
Home Care/Special Care Aide
SIAST Kelsey Campus
Saskatoon, SK, Canada 09.1999 - 04.2000
High School Diploma -
Craik
Craik,SK 08.1998 - 06.1999
Skills
- Med Access
- Health Quest
- Teams
- Connect Care
- Netcare
- Microsoft Office
- Outlook
- Excel
- Word
- Medical terminology
- Time Management
- Communications
- Problem Solving
- Confidentiality
- Attention to Detail
- Clinical documentation
- Administrative support
- Communication skills
- Data entry
- Document scanning
- Confidentiality handling
- Verbal communication
- Office management
- Word processing
- Mail handling
- Document management
- Telephone reception
- Patient scheduling
Professional Development
- Annual Continuing Education, AHS (ACE Modules), yearly
- Emergency Response Codes (ERC), yearly
- Code of Conduct Patient & Family Centered Care, yearly
- Infection Prevention Control, yearly
- WHIMIS(every 3 years)
- Standard first aid & CPR level B, in progress
- AED Certification
- TLR Certificate, 2007
- Meal Assist Certificate, 2007
References
References upon request
Timeline
Medical Office Assistant / Unit Clerk Program -
MCG College
03.2025 - 12.2025
Addiction Mental Health - Intake Services
Alberta Health Services
12.2024 - 06.2025
Nursing Attendant
Mazankowski Alberta Heart Institute
11.2019 - 09.2024
Home Health Aide
Strathcona County Family & Community Services
11.2015 - 07.2017
Nursing Attendant (Float)
Stollery Hospital
04.2013 - 07.2017
Nursing Attendant
Cross Cancer Institute
01.2013 - 09.2024
Home Care/Special Care Aide
SIAST Kelsey Campus
09.1999 - 04.2000
High School Diploma -
Craik
08.1998 - 06.1999