Summary
Overview
Work History
Education
Skills
Preferredname
Timeline
Generic

Falaknaz Qureshi

Calgary,Alberta

Summary

Dedicated and experienced Medical Assistant offering fifteen years in direct patient care. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Proficient in the management of multiple tasks while ensuring quality and accuracy of all duties performed. Proficient in the use of medical software like Wolf Medical Systems, Med Access and Net care. Strong written and verbal communication. Excellent customer service skills. Team collaboration. Data entry using Wolf Medical system and Med Access. Working knowledge of Microsoft Word. Proactive in addressing issues. Attention to detail. Extensive knowledge of medical terminology and medical procedures.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

16
16
years of professional experience

Work History

Medical Assistant

Royal Vista Medical Clinic
07.2021 - Current
  • Maintained a high level of professionalism while providing administrative and clinical support to healthcare professionals
  • Assisted in organizing patient records, filing documents and updating patient information in an accurate and timely manner
  • Handling specimens and clinical waste correctly while following established decontamination policies
  • Assisting patients with their inquiries and responding to all requests promptly and effectively
  • Maintaining accurate patient records, updated patient demographics, uploaded documents, and assigned to physicians for review

Medical Assistant

Peak Pulmonary Consulting Inc.
10.2014 - 06.2021
  • Monitored and recorded patient’s vital signs, test results and other information for proper documentation while asserting strict confidentiality
  • Assisted physicians with patient examinations and procedures
  • Managed patient medical records and updated information in line with practice guidelines
  • Scheduled and confirmed patient appointments, rescheduling when necessary
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective care
  • Demonstrated excellent interpersonal and customer service skills while managing patient inquiries

Medical Assistant

Medicentre Inc.
12.2008 - 10.2014
  • Managed incoming and outgoing phone calls, responding to client questions and request with accuracy and efficiency
  • Entered accurate patient data into Electronic Medical Systems
  • Performed preventative maintenance of clinical equipment to ensure proper performance
  • Setup treatment rooms with the necessary equipment and assisted physicians with minor procedures
  • Collaborated with pharmacies to submit and refill patient prescriptions requests to facilitate and improve patient care
  • Attended in house training sessions and helped train new staff

Education

MBBS -

Medical Terminology Certificate -

MOA CERTIFICATE -

Skills

  • Patient care
  • Regulatory compliance
  • Practice standards
  • Task management
  • Quality assurance
  • Medical software
  • Wolf Medical Systems
  • Med Access
  • Net care
  • Written communication
  • Verbal communication
  • Customer service
  • Team collaboration
  • Data entry
  • Microsoft Word
  • Proactive problem solving
  • Attention to detail
  • Medical terminology
  • Medical procedures
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Patient-focused care

Preferredname

Ruby

Timeline

Medical Assistant

Royal Vista Medical Clinic
07.2021 - Current

Medical Assistant

Peak Pulmonary Consulting Inc.
10.2014 - 06.2021

Medical Assistant

Medicentre Inc.
12.2008 - 10.2014

Medical Terminology Certificate -

MOA CERTIFICATE -

MBBS -

Falaknaz Qureshi