Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Tina Dufault

St-Lazare,QC

Summary

Dynamic professional with a proven track record at Veterans Affairs Canada, excelling in data analysis and technical troubleshooting. Recognized for exceptional problem-solving abilities and effective communication, I thrive in high-pressure environments, delivering results while maintaining a strong commitment to customer service and team collaboration. Adaptable and detail-oriented, I consistently exceed expectations.

Overview

28
28
years of professional experience

Work History

Veteran

Veterans Affairs Canada
Ste-Anne-de-Bellevue, QU
11.2014 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Identified needs of customers promptly and efficiently.
  • Updated and maintained databases with current information.
  • Maintained updated knowledge through continuing education and advanced training.

Soldier

Canadian Armed Forces
St-Hubert, QU
11.1997 - 10.2002
  • Worked in small groups to accomplish complex goals within tight deadlines and standards.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
  • Participated in team-based tactical exercises focusing on effective communication and strategy implementation.

Education

High School Diploma -

Paul-Germain-Ostiguy High School
St-Césaire
06-1996

Some College (No Degree) -

Édouard-Montpetit Cegep
Longueuil, QC

Cegep of Gaspé
Gaspé, QC

Skills

  • Data analysis
  • Database management
  • Technical troubleshooting
  • System testing
  • Software updates
  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Attention to detail
  • Adaptability to change

Affiliations

  • Walking outside in my neighborhood
  • Listening to Latino music

Timeline

Veteran

Veterans Affairs Canada
11.2014 - Current

Soldier

Canadian Armed Forces
11.1997 - 10.2002

High School Diploma -

Paul-Germain-Ostiguy High School

Some College (No Degree) -

Édouard-Montpetit Cegep

Cegep of Gaspé

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