Gilles Lescure
Vancouver,Canada
Summary
Dynamic and empathetic professional with a rich background in the Canadian Armed Forces and healthcare, adept at critical thinking and interpersonal relationship. Proven adaptability and communication skills, contributing to team success and client well-being.
I once suffered from mental illnesses and I thought that drugs where the answer. Has I discovered in my recovery the substance use was none but a symptom of the real issue. The journey began, I found freedom and now after 10 yrs of home support in the health care field. I wonder if I could share and support others in their journey.
Overview
1
1
Certification
Work History
Veteran
Canadian Armed Forces
- Educated Veterans about their rights and available resources, empowering informed decisionmaking.
- Collaborated with fellow Veteran Representatives to share best practices and improve service delivery.
- Promoted a supportive environment for clients by demonstrating empathy, understanding, and patience during difficult conversations or situations.
- Maintained detailed records of client interactions for seamless coordination between team members and partner agencies.
- Conducted thorough assessments of client needs, developing customized plans to address barriers to success effectively.
- Collaborated with other professionals to plan and coordinate care for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Facilitated peer support groups to help clients connect with others.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Laboureur
International Labour Union
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Longhaul Driver
International Teamster Union
- Navigated complex routes using map reading skills, minimizing wrong turns or missed exits resulting in on-time deliveries consistently.
- Promoted a positive company image by practicing professionalism during client interactions and maintaining a clean vehicle appearance.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Implemented fuel-efficient driving strategies such as progressive shifting or coasting whenever possible to conserve resources.
- Organized and detail-oriented with a strong work ethic.
Health Care Aide
Nurse Next Door
- Promoted a supportive environment for clients by demonstrating empathy, understanding, and patience during difficult conversations or situations.
- Maintained detailed records of client interactions for seamless coordination between team members and partner agencies.
- Conducted thorough assessments of client needs, developing customized plans to address barriers to success effectively.
- Collaborated with other professionals to plan and coordinate care for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Facilitated peer support groups to help clients connect with others.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Health Care Assistant
University of The Fraser Valley
Chilliwack, BC03.2009
Dogwood
Continuing Adult Education
Chilliwack 05.2006
Skills
- Critical thinking
- Data entry efficiency
- Claims processing expertise
- Interpersonal relationship building
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Interpersonal skills
Languages
French
Native or Bilingual
Accomplishments
Canadian Armed Forces service certificate
Special service medal
Airborne certificate
Health care Assistant certificate
Certification
St john certificate cpr/ad
Whimis
Food safe
Timeline
Veteran
Canadian Armed Forces
Laboureur
International Labour Union
Longhaul Driver
International Teamster Union
Health Care Aide
Nurse Next Door
Health Care Assistant
University of The Fraser Valley
Dogwood
Continuing Adult Education
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