Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tina Constantin

St. Albert,AB

Summary

Highly motivated professional with extensive experience in technical support and relationship building. Skilled in driving revenue growth through customer account management and delivering impactful training. Committed to enhancing client satisfaction and mentoring new employees.

Overview

23
23
years of professional experience

Work History

Field Support Representative II

IDEXX Laboratories
St. Albert, Alberta
08.2019 - Current

-Enhanced revenue growth by building strong customer relationships and identifying new opportunities.

- Collaborated with internal teams to deliver timely solutions and improve customer satisfaction.

- Installed and maintained laboratory equipment to improve veterinary practice capabilities.

- Provided field technical support, resolving customer issues efficiently.

- Guided new employees through training and safety procedures.

Registered Veterinary Technologist

Veterinary practices
St. Albert, Alberta
05.2002 - 08.2019

Adapted to diverse environments, including general practice, emergency medicine, shelter medicine, and locum work.

Educated clients on veterinarian-recommended products and services to enhance pet health.

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Executed RVT duties encompassing nursing care, laboratory testing, and dental cleaning.

I spoke to a veterinary product representative to learn about new products to possibly bring into the practice.

  • Managed inventory of medical supplies and restocked shelves when necessary.
  • Ordered diagnostic tests, drugs, vaccines, supplies, and equipment as needed.

Education

Animal Health Technology

Northern Alberta Institute of Technology
Edmonton, AB
05-2002

Skills

  • Sales collaboration and account management
  • Customer service and support
  • Performance monitoring and problem-solving
  • Technical support and equipment repair
  • Relationship building and client education
  • Team collaboration and coordination
  • Accountability and work ethic

Affiliations

  • Spoiling and cuddling my cats
  • camping
  • crafting with my sister
  • celebrating special occasions and achievements with my family

Timeline

Field Support Representative II

IDEXX Laboratories
08.2019 - Current

Registered Veterinary Technologist

Veterinary practices
05.2002 - 08.2019

Animal Health Technology

Northern Alberta Institute of Technology
Tina Constantin