Highly motivated professional with extensive experience in technical support and relationship building. Skilled in driving revenue growth through customer account management and delivering impactful training. Committed to enhancing client satisfaction and mentoring new employees.
-Enhanced revenue growth by building strong customer relationships and identifying new opportunities.
- Collaborated with internal teams to deliver timely solutions and improve customer satisfaction.
- Installed and maintained laboratory equipment to improve veterinary practice capabilities.
- Provided field technical support, resolving customer issues efficiently.
- Guided new employees through training and safety procedures.
Adapted to diverse environments, including general practice, emergency medicine, shelter medicine, and locum work.
Educated clients on veterinarian-recommended products and services to enhance pet health.
Executed RVT duties encompassing nursing care, laboratory testing, and dental cleaning.
I spoke to a veterinary product representative to learn about new products to possibly bring into the practice.