Tina Charbonneau

I work at world American in an office saving my company money. I bring new clints in for the company. I answer phone calls help customers. i invoice customers i also use AS400 and excel and word as well.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

• Handled receiving, posting, and ordering of parts.
• Supported team by consistently working alongside technicians.
• Strong verbal and written communication skills.
• Enhanced insurance protocols through tools provided by Progi.
• Collaborated with Michell.
• Execute weekly payables responsibilities for the company.
• Collaborated with car dealerships for smooth daily delivery operations.
• Serviced warranty issues efficiently for customers.

• Coordinate team efforts to achieve goals.
• Handle requests from corporate customers.
• Oversaw logistics by coordinating with various drivers.
• Engaged in tasks involving diverse automobiles.
• Conducted routine oil changes to ensure optimal engine performance.
• Organized store inventory efficiently.
• Logistical part of the wear house
• Mentored new hires during initial employment phase.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.

• Sourced required materials efficiently.
• Facilitated partnerships between Partsbridge and Progi to align activities.
• Facilitated mechanics' efforts by securing essential components.
• Executed credit procedures for auto service businesses and patrons.
• Restocked shelves promptly to maintain product availability.
• Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
• Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
• Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.

• Managed parts department inventory.
• Managed transactions for warranties and internal accounts.
• Served as key holder for store operations.
• Engaged in one-on-one work sessions with the service manager.
• Demonstrated exceptional problem-solving skills.
• Guarantee all components provided for mechanics.
• Executed priority inventory orders efficiently.
• Performed various services.
• Consistently demonstrate strong work ethic.
• Sent parts back to the warehouse when required.
• Engaged in progi and parts bridge for effective project management.
• Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
• Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
• Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.

• Commence part organization upon arrival of shipments.
• Processed and dispatched customer orders.
• Prepared orders for the next day.
• Handled customized requests for clients.
• Assisted in warehouse operations, organizing parts storage areas for easy retrieval during deliveries.
• Assisted customers in locating specific parts within the warehouse facility upon request.
• Received and submitted payments from customers.
• Streamlined the delivery process by maintaining thorough records of all orders, including client information, part details, and delivery times.

• Provided sales support on the floor.
• Showed passion and commitment in job role.
• Provided support to customers regarding product choices.
• Products sourced exclusively from Walmart.
• Assisted in handling customer complaints.
• Ensured shelves were consistently stocked and presentable.
• Completed required training programs successfully, staying up-to-date on industry regulations and best practices.
• Maintained accurate flight records, enabling effective communication with ground crew and other relevant parties.
• Assisted in the training and mentorship of new flight crew members, aiding in their successful integration on board.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.