Tina Caron-Stevens
Truro,NS
Summary
Accomplished Master Goldsmith Jeweler of 30+ years with a proven track record at Inglis Jewellers, enhancing team performance through mentorship and elevating customer satisfaction with personalized designs. Skilled in stone cutting and fostering robust customer relationships, I've consistently delivered exceptional custom jewelry, contributing to repeat business and staying at the forefront of industry trends.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Master Goldsmith Jeweller
Inglis Jewellers
02.2009 - Current
- Mentored junior goldsmiths in refining technical skills and understanding the intricacies of the craft, leading to improved overall team performance.
- Enhanced customer satisfaction by providing personalized design consultations and recommending appropriate materials for custom jewelry pieces.
- Stayed current with industry trends through regular participation in trade shows, conferences, and professional development courses.
- Implemented a robust customer relationship management system to track project progress, streamline communication channels, and maintain detailed records for future reference.
- Collaborated with team members to ensure timely completion of custom orders, resulting in satisfied customers and repeat business.
Food and Beverage Attendant
Rath Eastlink Community Center
09.2014 - 03.2023
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Provided guests with information about menu items, specials and promotions to provide quality service.
Education
No Degree - Goldsmithing
New Brunsick Community College (french)
Dieppe, NB06-1995
High School Diploma -
Cite Des Jeunes
Edmundston, NB06-1993
Skills
- Stone cutting mastery
- Pearl stringing
- Flush setting
- Intricate engraving
- Custom jewelry creation
- Prong repair
- Pavé setting
- Ring resizing
- Advanced metallurgy
- Jewelry design proficiency
- Master goldsmithing
- Platinum working
- Precious metal testing
Languages
French
Native or Bilingual
English
Full Professional
Certification
"Building Stronger Workplace Relationships''
(NS provincial certification).
Timeline
Food and Beverage Attendant
Rath Eastlink Community Center
09.2014 - 03.2023
Master Goldsmith Jeweller
Inglis Jewellers
02.2009 - Current
"Building Stronger Workplace Relationships''
(NS provincial certification).
No Degree - Goldsmithing
New Brunsick Community College (french)
High School Diploma -
Cite Des Jeunes
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