Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management, Follows all safety policies and procedures, implemented a Loss Prevention policies and procedures, in order to achieve optimum goal.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Officer [Volunteer]
Henry Law
06.2024 - Current
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for company database.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Sales Associate
ShopRite Warri
05.2015 - 04.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Actively see customers throughout the store and escort customers to appropriate merchandise, regardless of department
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Education
Bachelor of Science - Materials And Production Engineering
Ambrose Alli University
Nigeria
05-2014
Skills
Customer service
Teamwork and collaboration
Sales presentations
Sales strategies
Interpersonal Skills
Customer assistance
Customer follow-up
Verbal and written communication
Shelf stocking
Data entry
Retail store operations
Languages
English
Full Professional
Certification
Licensed First Aid Certification, CPR/AED - 2024
Certified Forklift License, Canadian National Forklift Safety - 2024
Workplace Hazardous Materials Information System, Aix Safety -May 4, 2024
Workers Health and Safety Awareness in 4 Steps, Ontario Government - June 8, 2024
Timeline
Administrative Officer [Volunteer]
Henry Law
06.2024 - Current
Sales Associate
ShopRite Warri
05.2015 - 04.2024
Bachelor of Science - Materials And Production Engineering