Timothy Armstrong
Markham,ON
Summary
Dynamic professional with extensive experience at Armstrong Law & Associates, excelling in administrative management and data confidentiality. Proven track record in enhancing customer satisfaction and team performance through effective delegation and conflict resolution. Adept at maintaining organized workflows and ensuring timely project completion while fostering a collaborative work environment.
Overview
34
34
years of professional experience
Work History
Administrator
Armstrong Law & Associates
01.2018 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Handled daily Law files and certificates
- Handled Banking transactions
Resporg Manager
Allstream Inc
01.1992 - 12.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Delegated orders to 31 staff members
- Cross-trained existing employees to maximize team agility and performance.
- In Daily Contact with the Telecommunications across Canada and USA for importing Numbers
- Delegated work Load to staff members
Education
No Degree - Business Administration
Sir Sanford Fleming College
Peterborough, OntarioHigh School Diploma -
East Northumberland Secondary School
Brighton Ontario06-1973
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Administrative management
- Office administration
- Administrative support
- Documentation and reporting
- Decision-making
- Personable and approachable
- Data confidentiality
- Team collaboration
- Document management
- Staff management
- Schedule coordination
- Conflict resolution
- Work Planning and Prioritization
Accomplishments
Involved in the Community
Have been the President for the Markham Lions Club
have 35 members
In Charge with Major projects to raise funds for the needy and community awareness
Chair of the 883 Air Cadel Squadron Parents Side of raising funds and awareness over 200 Air Cadet members
Chair for 4 years
Politics have been involved with the Federal and Provincial Liberal Party since 1968 as a back room Strategist
Languages
English
Affiliations
Markham Lions Club - President
883 Air Cadet Squadron - Chair on the Parents Side
Markham Lions Club President 3 years
President of the Markham Lions club in 2009 2024 and now is 2025-2026
have introduced the Leo CLub first ever to the Markham Lions club
Had major projects that raised money for the community members in need
was in position of chairing over 10 Committees
Timeline
Administrator
Armstrong Law & Associates
01.2018 - Current
Resporg Manager
Allstream Inc
01.1992 - 12.2017
No Degree - Business Administration
Sir Sanford Fleming College
High School Diploma -
East Northumberland Secondary School