ANGELICA JOY PASCUA
Halifax
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrator
Transcanada Utilities Inc
03.2024 - 08.2024
- Answer phone calls and manage day-to-day office operations
- Make narrative reports/data through MS Word document, MS Excel, MS PowerPoint, Google Docs, Quickbooks, Canva, Adobe, etc
- Make internal arrangements and solve complaints/inquiry of clients
- Prepare invoices
- Monitor inventory of supplies and other equipments
- Act as coordinator for locators/electrical engineers in Ontario
Office Administrator
Tamiraa Transline Inc
03.2023 - 03.2024
- Dispatch truck drivers on the correct shipper and receiver
- Organize schedule for loads incoming and outgoing
- Prepare invoices
- Assist with day-to-day operations of the office
- Manage emails, file reports, paperworks, and answer phone calls
- Transfer data from paper formats into database systems and update existing data
- Retrieve data from the database or electronic files as requested
- Prepare letters, reports, and other documents using MS Word, Excel, PowerPoint, Word Docs, Google Docs, Canva, Adobe, Quickbooks
Cashier
Bamiyan Kabob Restaurant
12.2022 - 12.2023
- Cashier/Costumer Service Representative
- Working Part time
Administrative Assistant
Talent Employment Inc
01.2023 - 03.2023
- Prepared invoices
- Assisted with day-to-day operations of the office
- Managed emails, file paperwork, and answer phone calls
- Transferred data from paper formats into database systems and update existing data
- Retrieved data from the database or electronic files as requested
- Performed regular backups to ensure data preservation
- Typed letters, reports, and other documents
Licensed English Teacher
Alicia National High School
01.2019 - 11.2022
- Handled English lessons to high school students
- Monitored strengths and weaknesses of students
- School's Reading Coordinator
- Prepared and monitored school reports
- Monitored and handled the School Based Management
- Attended seminars, workshops, and trainings
Real Estate Agent
Vista Landscape Services Ltd
01.2019 - 01.2020
- Worked with potential home buyers, sellers, or renters to provide guidance on housing opportunities
- Provided a professional opinion for their clients and help them in their search for a new home, or in staging their existing home for sale
Customer Service Representative
BroadPath Global Services Inc
01.2018 - 12.2019
- Provided product and service information to customers
- Documented all call information according to standard operating procedures
- Answered incoming calls and responded effectively to customer's emails
- Collaborated with other development teams
Classroom Teacher
Centro De Cultura, Inc
01.2017 - 12.2018
- Handled Language lessons to high school students
- Counseled students with behavioral problems
- Managed time in and out of the classroom
- Maintained zero-waste management
Food and Beverage Server
Black Bear Espresso
01.2017 - 01.2018
- Preparing and serving food and beverages
- Waiting tables
- Cleaning up both the dining and kitchen areas
- Assisting other event staff
Education
Master of Arts - Education in English
Isabela State University
01.2021
Bachelor of Secondary Education - English
Philippine Normal University (National Center for Teacher Education)
Alicia, Isabela01.2017
Skills
- Adhering to strict schedules and deadlines
- Attending and running meetings with colleagues and administrators
- Manage and resolve individual complaints
- Identify and escalate issues to superiors
- Creating assignments and exams
- Keeping and maintaining records
- Making narrative reports and formal letters
- Research required information using available resources
- Upsell products and services
- Proficient in MS Office (MS Word, MS PowerPoint, MS Excel)
- Food and Beverage Service
- Sales and Marketing associate
- Public Speaker
- Teaching
- Writing Skills
- Public Speaking
- Classroom Management
- Curriculum Development
- Typing
- Mentoring
- Presentation Skills
- Academic Advising
- Organizational skills
- Classroom experience
- Leadership
- Tutoring
- Organizational Skills
- Experience with children
- Time management
- Communication skills
- Microsoft Office
- Customer service
- Cooking
- Office experience
- Administrative experience
- Computer skills
- QuickBooks
- Data entry
- Human resources
- Databases
- Clerical experience
- Store management
- Filing
- Analysis skills
- Records management
- Database management
- Content management
- Business development
- Negotiation
- Adobe Acrobat
- Accounting
- Computer networking
- Inside sales
- Google Docs
- Hospitality
- Manufacturing
- Sales Management
- Management
- Research
- Microsoft SharePoint
- Recruiting
- Marketing
- Customer acquisition
- Event Planning
- Adobe Photoshop
- Food and Beverages
- Google Suite
- Adobe Illustrator
- Food handling
- Assembly
- Workday
- Budgeting
- Word processing
- Office Management
- Upselling
- Facebook Advertising
- Social Relations
- Product demos
- Social media management
- Cleaning and Grounds Maintenance
- Heavy lifting
- Construction
- Dealership experience
- Property management
- Cleaning
- Telecommunication
- Data collection
- Transportation management systems
- Accounts receivable
- Telemarketing
- Administrative Support
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- MS Office
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
- Personable and Approachable
- Data Confidentiality
- Team Collaboration
- Document Management
- Staff Management
- Schedule Coordination
- Work Planning and Prioritization
- Scheduling
- Relationship Development
- Goal Setting
- Employee Supervision
- Deadline Adherence
- Business Administration
- New Hire Onboarding
- Document Control
- Bookkeeping
- Resourceful and Analytical
- Mail handling
- Strategic Planning
- Budget Management
- Timesheet Processing
- Events Coordination
- Operations Management
- Continuous Improvement
- Project Management
- Multiple Priorities Management
- Performance Improvement
- Executive Support
- Record preparation
- Technical Support
- Financial Oversight
- Information Management
- Cross-Functional Collaboration
- Contract Processing
Certification
- Safe Food Handling, Present
- Typing Skills Certificate, Present
Personal Information
Willing To Relocate: Anywhere
Languages
English
Full Professional
Timeline
Administrator
Transcanada Utilities Inc
03.2024 - 08.2024
Office Administrator
Tamiraa Transline Inc
03.2023 - 03.2024
Administrative Assistant
Talent Employment Inc
01.2023 - 03.2023
Cashier
Bamiyan Kabob Restaurant
12.2022 - 12.2023
Licensed English Teacher
Alicia National High School
01.2019 - 11.2022
Real Estate Agent
Vista Landscape Services Ltd
01.2019 - 01.2020
Customer Service Representative
BroadPath Global Services Inc
01.2018 - 12.2019
Classroom Teacher
Centro De Cultura, Inc
01.2017 - 12.2018
Food and Beverage Server
Black Bear Espresso
01.2017 - 01.2018
Bachelor of Secondary Education - English
Philippine Normal University (National Center for Teacher Education)
Master of Arts - Education in English
Isabela State University