Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Tigran Hekimyan

Newhall

Summary

Bilingual communication skills enhance customer interactions in the lumber department, facilitating clear exchanges with diverse clientele. Extensive product knowledge and teamwork contribute to exceptional customer service delivery. Proven ability to assist customers in selecting appropriate materials, ensuring satisfaction and positive experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lumber Sales Associate

DIY home center
Tujunga
06.2024 - Current
  • Inspected incoming shipments for damage or defects prior to stocking shelves.
  • Ensured that the store was clean and orderly.
  • Resolved customer complaints in a timely manner.
  • Performed daily stock checks to ensure adequate supply of products.
  • Developed and maintained relationships with clients to ensure satisfaction and repeat business.
  • Operated forklifts to unload lumber from delivery trucks.
  • Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
  • Assisted in loading lumber onto customer vehicles.
  • Greeted customers and provided assistance with lumber selection.
  • Operated forklifts to pick customer orders in bulk areas.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Received daily delivery instructions and route assignments from dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

Front Desk Manager

P&D Auto body shop
North Hollywood
11.2022 - 10.2023
  • Developed strategies to increase customer loyalty and retention rates.
  • Answered incoming calls and responded to customer inquiries.
  • Maintained customer records in database software programs for future reference.
  • Provided accurate quotes for clients interested in purchasing company products and services.
  • Maintained a professional demeanor while handling customer calls.
  • Greeted callers and identified their needs quickly and accurately.

Education

High School Diploma -

West Ranch High School
Stevenson Ranch, CA
05-2024

Associate of Science - Fire Science

College of The Canyons
Valencia, CA

Skills

  • Bilingual communication
  • Customer service
  • Product knowledge
  • Relationship building
  • Inventory management
  • Sales techniques
  • Forklift operation
  • Cleaning and maintenance
  • Shipping and receiving
  • Multitasking
  • Problem solving

Languages

Armenian
Full Professional
English
Native/ Bilingual

Certification

  • fork lift certification
  • BLS certification
  • drivers license
  • motor license

Affiliations

  • played football all four years of high school
  • balance work, school, and sports

Timeline

Lumber Sales Associate

DIY home center
06.2024 - Current

Front Desk Manager

P&D Auto body shop
11.2022 - 10.2023

High School Diploma -

West Ranch High School

Associate of Science - Fire Science

College of The Canyons
Tigran Hekimyan