Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
BusinessAnalyst

Tiffany Thibodeau

Lakeville,NB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Canadian Tire
05.2023 - Current
  • Handled customer concerns politely and professionally, resulting in increased loyalty and repeat business.
  • Managed high-stress situations professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to my supervisor or manager.
  • Responded to customer requests for products, services, and information.
  • Maintained clean checkout areas by sweeping floors, emptying trash cans and wiping down cash surfaces.
  • Participated in team meetings to stay informed about product updates and changes.
  • Counted earnings efficiently after every shift.

Barista

Second Cup Coffee
05.2023 - 09.2023
  • Maintained a clean and organized workspace for cleanliness and safety.
  • Pleasantly interacted with customers during hectic periods to create a positive environment.
  • Cleaned counters, machines, utensils, floors and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Junior Barista

Tim Hortons
04.2022 - 10.2022
  • Maintained a clean and organized workspace.
  • Demonstrated adaptability by quickly learning new menu offers during seasonal changes.
  • Collaborated with team members for improved customer service experience.

Education

Graduate Certificate -

Moncton High School
Moncton, NB
06.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Organized
  • Critical Thinking
  • Bilingual: English and French
  • Friendly

Languages

French
Professional Working

References

Chloe Vasseur - Superstore Employee

Contact:

(506)850-7093

Chloevasseur14@gmail.com

  • Friend and former coworker.

Jason Melanson - Canadian Tire Manager

Contact:

(506)312-2108

  • Current manager at Canadian Tire.

Sam Hanson - Canadian Tire Warehouse Employee

Contact:

(506)961-3367

Shadowsam244@gmail.com

  • Coworker at Canadian Tire.

Timeline

Customer Service Representative

Canadian Tire
05.2023 - Current

Barista

Second Cup Coffee
05.2023 - 09.2023

Junior Barista

Tim Hortons
04.2022 - 10.2022

Graduate Certificate -

Moncton High School

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Tiffany Thibodeau