Tiffany Fuentes
Oroville
Summary
Dynamic manager with a proven track record in customer service and team leadership. Recognized for enhancing operations through effective decision-making and staff training, ensuring a seamless dining experience.
Results-oriented professional with extensive experience in restaurant operations and team management. Skilled in problem-solving and training, contributing to improved staff performance and customer satisfaction. Committed to fostering a positive team environment and operational efficiency.
Detail-oriented leader with expertise in managing restaurant operations. Known for strong time management and compliance monitoring, driving improvements in service quality and team dynamics.
Overview
4
4
years of professional experience
Work History
Manager
Zaxbys Resturant
New Braunfels, TX
07.2024 - 03.2025
- Supervised daily restaurant operations to ensure high-quality customer service.
- Trained and mentored new team members on operational procedures and safety protocols.
- Managed inventory levels, ensuring timely stock replenishment and minimizing waste.
- Implemented efficient scheduling practices to optimize staff coverage during peak hours.
- Monitored food preparation standards to ensure compliance with health regulations.
- Assisted in resolving customer complaints to enhance overall dining experience.
- Collaborated with team to maintain cleanliness and organization throughout the restaurant.
- Conducted regular team meetings to discuss performance, goals, and improvements.
Waitress
Anchor Bar
New Braunfels, TX
01.2024 - 05.2024
- Provided excellent customer service while taking and delivering orders promptly.
- Assisted in maintaining cleanliness and organization of dining area during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adapted quickly to changes in menu items and daily specials for customer inquiries.
- Processed payments accurately using point-of-sale system to enhance transaction efficiency.
- Supported team members during busy shifts by managing multiple tables effectively.
- Engaged with customers to build rapport, enhancing overall dining experience and satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Cashier
Feather Falls Mini Mart
Oroville, CA
01.2024 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability throughout shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/cook
Zaxbys Resturant
New Braunfels, TX
07.2023 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and reconciled discrepancies.
- Assisted customers with menu selections, enhancing overall dining experience.
- Managed high-volume order processing during peak hours effectively.
- Collaborated with team members to ensure smooth restaurant operations.
- Provided training and support to new cashiers in operational procedures.
Enviromentalist
Oroville Hospital
Oroville, CA
08.2022 - 02.2023
- Developed and implemented waste reduction strategies to enhance sustainability efforts.
- Conducted environmental assessments to identify compliance with regulations and standards.
- Collaborated with healthcare teams to promote eco-friendly practices within the hospital setting.
- Monitored environmental impact of hospital operations, providing recommendations for improvement.
Care Giver
Mains'l
Oroville, CA
12.2021 - 08.2022
- Provided compassionate care to individuals with disabilities, enhancing daily living experiences.
- Assisted clients with personal hygiene, grooming, and mobility tasks to promote independence.
- Developed and implemented personalized care plans in collaboration with healthcare professionals.
- Monitored client health and reported changes to appropriate team members for timely interventions.
Assistant Manager
Jack in the Box
Oroville, CA
02.2021 - 07.2021
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and developed team members on food safety standards and service protocols.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Implemented process improvements that enhanced order accuracy and reduced wait times.
Education
High School Diploma -
Frontier Highschool
Bakersfield, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Operations management
- Customer relationship management (CRM)
- Staff development
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Author of “[Article Title],” published in [Journal Name] in [Year].
- Supervised team of [Number] staff members.
Languages
English
Timeline
Manager
Zaxbys Resturant
07.2024 - 03.2025
Waitress
Anchor Bar
01.2024 - 05.2024
Cashier
Feather Falls Mini Mart
01.2024 - 04.2024
Cashier/cook
Zaxbys Resturant
07.2023 - 12.2023
Enviromentalist
Oroville Hospital
08.2022 - 02.2023
Care Giver
Mains'l
12.2021 - 08.2022
Assistant Manager
Jack in the Box
02.2021 - 07.2021
High School Diploma -
Frontier Highschool