Tiffany Flores
Los Angeles
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
2012
2012
years of post-secondary education
Work History
Receptionist
Western Dental
Los Angeles
08.2022 - 02.2025
- Greeted patients and visitors warmly to create a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled and confirmed appointments using dental practice management software.
- Assisted with insurance verification and collected patient information efficiently.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Manager in Charge
Mc.Donalds
Los Angeles
04.2020 - 08.2022
- Oversaw daily operations and ensured adherence to company policies.
- Coordinated team schedules and managed resource allocation efficiently.
- Implemented process improvements to enhance workflow and productivity.
Education
James Garfield High School
Los AngelesSkills
- Appointment scheduling
- Dental practice management
- Insurance verification
- Multi-line phone management
- Customer service
- Team coordination
- Effective communication
- Positive and professional
Timeline
Receptionist
Western Dental
08.2022 - 02.2025
Manager in Charge
Mc.Donalds
04.2020 - 08.2022
James Garfield High School