Tiffany Blake
Ottawa,ON
Summary
Organized and dedicated with a proven track record of providing exceptional results in time sensitive environments. Offering strong attention to detail and problem solving skills. Self-motivated work ethic to perform effectively independently or in teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Testing Analyst
Canada Revenue Agency
07.2022 - 03.2025
- Develops new and revises existing testing conditions in order to test requested system specification changes/requirements made by functional areas
- Prepares test case material based on developed test conditions
- Writes or electronically prepares incident reports that identify system deficiencies and verifies the resolution of such deficiencies
- Performs examination and analysis of applicable testing output and verifies resultant updates to information systems
- Performs on-going monitoring of applicable production programs and reports on findings
- Performs and designs test cases to business owners criteria and standards
Administrative Assistant
Canada Revenue Agency
07.2021 - 07.2022
- Create and updated spreadsheets and documents to track, analyze and report on relating data
- Strategically manage meetings and appointments for team members and senior management, and documented proceedings
- Organized and maintain the manager's agenda, meetings, and notes
- Provide ongoing administrative support services for my division, and managers driving organizational success through the management of daily operations
Senior Hairstylist
Xquisite Hair Concepts
02.2011 - 03.2020
- Coordinated and documented staff and client schedules, appointments, and retention records
- Coordinated busy schedule of as many as 150 customer appointments per week with high satisfaction rates
- Significantly contributed to building the company's sales and reputation, by ensuring clients experiences were met beyond their expectations
- Boosted the salon's revenue by 15% recommending and demonstrating my knowledge and education of advanced hair science
- Mentored new apprentices and team members to meet strict company and industry standards
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
Hairstylist Apprentice
Magicuts
01.2009 - 02.2011
Education
Certificate - Administrative Assistant Advanced Studies
Willis College
Ottawa, ON05.2021
Diploma - Hairstylist
St. Lawrence College
Kingston, ON08.2009
High School Diploma -
Carleton Place High School
Carleton Place, ON06.2008
Skills
- Microsoft Office
- Strong time management
- Detail oriented
- Analytical Thinker
- Administrative support
- Excellent written and verbal communication
Certification
- Microsoft Excel Level 2 - Intermediate
- Microsoft Excel Level 3 - Advanced
- MS OneNote Comprehension
- MS Teams for End Users
- Agile Principals and Methodologies
- Defining a Project Scope and Team
- Introduction to Risk Management
- Maximizing Value with A/B Testing
- Preparing and Implementing a Business Plan
- Project Management in a Government Context
- Writing Briefing Notes
- Audience and Purpose in Business Writing
- Discover Cyber Security
- Security Awareness
- Access to Information and Privacy Fundamentals
- Reflecting on Cultural Bias: Indigenous Perspectives
- Addressing Disability Inclusion and Barriers to Accessability
Timeline
Testing Analyst
Canada Revenue Agency
07.2022 - 03.2025
Administrative Assistant
Canada Revenue Agency
07.2021 - 07.2022
Senior Hairstylist
Xquisite Hair Concepts
02.2011 - 03.2020
Hairstylist Apprentice
Magicuts
01.2009 - 02.2011
Diploma - Hairstylist
St. Lawrence College
High School Diploma -
Carleton Place High School
Certificate - Administrative Assistant Advanced Studies
Willis College
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