Summary
Overview
Work History
Skills
Timeline
Generic

TIFFANIE JENNINGS

Apple Valley,CA

Summary

Experienced Automotive Finance Manager with over 10 years of success in dealership finance operations and customer service. Proven track record in securing financing and maximizing profit through effective product presentation, and maintaining compliance with all regulatory guidelines. Expert in building rapport with customers, guiding them through the finance process with transparency and professionalism. Skilled in lender relations, credit analysis, and contract processing, with a strong focus on delivering exceptional customer experiences that drive retention and satisfaction.

Overview

29
29
years of professional experience

Work History

Finance/Sales Manager

I Drive Victorville
10.2024 - Current
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Built relationships with customers and community to establish long-term business growth.
  • Implemented systems and procedures to increase sales.

Finance/Sales Manager

Fast Turtle Cars
02.2023 - 10.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Warehouse Associate

Ingram Micro
06.2019 - 02.2023
  • Receiving
  • Quality Control
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.

Waitress

Blackthorns Irish Pub & Grill
07.2018 - 12.2018
  • Greeting customers
  • Taking customer orders
  • Preparing drinks and side orders
  • Serving customer orders

Care Provider

Home Supportive Services
01.2011 - 08.2014
  • Helping client with transportation, house Cleaning
  • Monitored Medication
  • Planned, shopped, and prepared meals
  • Assist with personal hygiene
  • Provide Companionship

Finance Mgr/Salesperson

Kearny Mesa Ford
03.2007 - 12.2010
  • Selling of Service contracts, GAP Ins., and Aftermarket products
  • Negotiating and obtaining financing for loans
  • Obtaining necessary paperwork for financial institution
  • Maintaining excellent customer service
  • Selling a minimum of 8 vehicles per month

Mortgage Consultant

Mortgage Options Financial
04.2005 - 03.2007
  • Contacting leads over phone
  • Obtaining complete and accurate credit application
  • Presenting different loan options based on individual needs
  • Collecting necessary paperwork to close loan
  • Scheduling appraisal
  • Asking for referrals

Finance Manager

Worthington Dodge
01.2002 - 03.2004
  • Selling of Service contracts, GAP Ins., and Aftermarket products
  • Negotiating and obtaining financing for loans
  • Obtaining necessary paperwork for financial institution

Finance/Sales

Valley Hi Toyota Honda
06.1996 - 12.2001
  • Selling of Service contracts, GAP Ins., and Aftermarket products
  • Negotiating and obtaining financing for loans
  • Obtaining necessary paperwork for financial institution
  • Maintaining excellent customer service

Skills

  • Dealer Center
  • Dealer Track
  • Route One
  • Persuasive negotiations
  • New business development
  • Systems and software expertise

Timeline

Finance/Sales Manager

I Drive Victorville
10.2024 - Current

Finance/Sales Manager

Fast Turtle Cars
02.2023 - 10.2024

Warehouse Associate

Ingram Micro
06.2019 - 02.2023

Waitress

Blackthorns Irish Pub & Grill
07.2018 - 12.2018

Care Provider

Home Supportive Services
01.2011 - 08.2014

Finance Mgr/Salesperson

Kearny Mesa Ford
03.2007 - 12.2010

Mortgage Consultant

Mortgage Options Financial
04.2005 - 03.2007

Finance Manager

Worthington Dodge
01.2002 - 03.2004

Finance/Sales

Valley Hi Toyota Honda
06.1996 - 12.2001

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TIFFANIE JENNINGS