Tiara Ross
Williams Lake,BC
Summary
Detail -oriented and customer-focused professional with over three years of experience in the insurance industry. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Adept at handling multiple tasks efficiently while ensuring accuracy and professionalism. Seeking an opportunity to apply my skills in a dynamic work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Insurance Advisor
HUB International Insurance Brokers
08.2020 - Current
- Conducted thorough risk assessments of clients' businesses, identifying potential exposures and recommending suitable coverage options.
- Processed paperwork, invoices and documentation with high accuracy
- Collaborated with underwriters and insurance carriers to secure the best coverage options for clients
- Assisted clients in navigating claims processes, advocating on their behalf for fair settlements when required.
- Maintained detailed records of client interactions, ensuring easy access to vital information for future reference or updates.
- Streamlined internal processes by implementing efficient data management systems
- Followed up on overdue accounts to ensure prompt payment
- Managed a high volume of phone calls and emails, ensuring prompt and professional responses
- Mentored junior team members, sharing knowledge and expertise of the ever changing insurance market
Cosmetics Sales Associate
Shoppers Drug Mart
01.2017 - 06.2020
- Protected store assets and inventory via loss prevention procedures.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Educated customers on proper skincare routines, makeup application techniques, and cosmetic product benefits.
- Consistently met or exceeded daily sales targets by utilizing up-selling techniques and effective communication skills.
- Enhanced visual merchandising displays to attract customers and promote featured products effectively.
Education
High School Diploma -
Lake City Secondary School
Williams Lake, BC06-2017
Skills
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
- Verbal and written communication
- Adaptability and flexibility
- Proficiency with Microsoft Office applications (Excel, Word, Outlook)
Languages
English
Certification
- Level 2 General Insurance Agent License
Timeline
Commercial Insurance Advisor
HUB International Insurance Brokers
08.2020 - Current
Cosmetics Sales Associate
Shoppers Drug Mart
01.2017 - 06.2020
- Level 2 General Insurance Agent License
High School Diploma -
Lake City Secondary School
Similar Profiles
Jacky ClemetsonJacky Clemetson
Client Manager at HUB International Insurance BrokersClient Manager at HUB International Insurance Brokers
Rajvir KaurRajvir Kaur
Auto Insurance Associate at HUB International Insurance BrokersAuto Insurance Associate at HUB International Insurance Brokers
Monique MehlMonique Mehl
Vice President, Private Client at HUB International Insurance BrokersVice President, Private Client at HUB International Insurance Brokers