Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Tianna Shakes

Toronto,ON

Summary

Customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with experience in communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Motivated and upbeat tutor offering native fluency in French and adaptability to meet any tutoring need. Incorporates cultural information and practical knowledge into rigorous academic studies. Proficient in maintaining continuous progress for students and consistently meeting ambitious targets.

Overview

6
years of professional experience
1
Certification

Work History

Old Navy

Brand Associate
09.2023 - Current

Job overview

  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.

Keisha Katanya

Babysitter
07.2019 - Current

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Christelle Piere

French Tutor
09.2019 - 06.2020

Job overview

  • Structured French learning plans around individual assessments and proficiency.
  • Assisted with French homework by practicing assigned exercises and checking translation work.
  • Adapted tutoring plans to incorporate students' particular strengths and goals.
  • Demonstrated knowledge of French levels from Core French to French Immersion at grade levels 4 through 8.

Storefront

Baking Assistant
06.2019 - 08.2019

Job overview

  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Complied with health and safety codes to protect staff and customers.
  • Managed customer service operations, including taking orders and resolving complaints.

Education

Senator O'Connor College School
Toronto, ON

High School Diploma
06.2025

University Overview

Skills

  • Organization
  • Customer Service
  • Order Fulfillment
  • Adaptability
  • Time Management
  • Problem Solving

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Italian
Elementary

Certification

  • Covid-19 Certification
  • Ontario Ministry of Labour Worker Health and Safety Awareness
  • WHMIS Safety Module

Timeline

Brand Associate
Old Navy
09.2023 - Current
French Tutor
Christelle Piere
09.2019 - 06.2020
Babysitter
Keisha Katanya
07.2019 - Current
Baking Assistant
Storefront
06.2019 - 08.2019
Senator O'Connor College School
High School Diploma
Tianna Shakes