Gabriela Puentes
Barrie,ON
Summary
Organized and dependable candidate consistently demonstrating ability to effectively manage multiple priorities while maintaining a positive attitude. Willing to take on additional responsibilities to contribute to team success and achieve collective goals. Strong passion for work and diligent work ethic, possessing excellent organizational skills well-suited for entry-level position. Eager to apply abilities and contribute to team's efforts in achieving company's objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Associate
Old Navy
10.2024 - Current
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor.
- Developed strong relationships with clients for increased customer loyalty and retention.
- Engaged, educated, and befriended customers to deliver an amazing shopping experience.
- Responded to customer requests for products, services, and company information.
Interpreter
Exacta
09.2023 - Current
- Translated technical, medical and legal documents with precision
- Interpreted and translated accurately for clients, utilizing multi-lingual expertise and deep cultural competency
- Proofread work of other translators to confirm proper grammar, correct spelling, and sentence structure
- Gained comprehensive experience in providing both written and oral translation and interpretation services between parties from various economic or social backgrounds
- Facilitated communication and translated procedural information to improve knowledge between both parties
Guest Experience Leader
McDonald's
12.2022 - 06.2024
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude
- Willingness to take on added responsibilities to meet team goals
- A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
- Ready to help the team achieve company goals
- Checked in with guests to inquire about satisfaction and offer additional support
- Observed operations and recommended improvements to enhance guest satisfaction
- Partnered with team members to keep facilities clean, well-maintained and guest-ready
Crew Trainer
McDonald's
12.2022 - 06.2024
- Explained general and job-specific procedures and led by example for hands-on training
- Followed training curriculum emphasizing expectations for exceptional performance in each role
- Promoted teamwork, customer focus and commitment to meet performance metrics
- Reviewed common food safety regulatory violations and guidelines for safe, sanitary environment
Education
Health
Georgian College
Barrie01-2028
High School Diploma -
St. Peter's Catholic Secondary School
Barrie, ON02.2025
Skills
- Customer Engagement
- Verbal communication
- Effective Multitasking
- Organization
- Customer relations
- Conflict resolution
Certification
Smart Serve
Languages
English
Spanish
Timeline
Brand Associate
Old Navy
10.2024 - Current
Interpreter
Exacta
09.2023 - Current
Guest Experience Leader
McDonald's
12.2022 - 06.2024
Crew Trainer
McDonald's
12.2022 - 06.2024
Health
Georgian College
High School Diploma -
St. Peter's Catholic Secondary School
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