Summary
Overview
Work History
Education
Skills
Timeline
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Tianna Malcolm-Gibbs

Montreal,QC

Summary

Driven neuroscience student with a focus on brain function and human behavior. Leverages strong communication, teamwork, and problem-solving skills gained from sales experience. Committed to contributing to research and healthcare initiatives while advancing practical knowledge in neuroscience.

Overview

2
2
years of professional experience

Work History

Lead Key Holder

Bikini Village
Toronto, ON
07.2025 - 09.2026
  • Resolved customer complaints efficiently and courteously, enhancing customer satisfaction and loyalty.
  • Organized merchandise displays to increase customer engagement and drive sales.
  • Handled purchases, refunds, and exchanges through cash register and POS, ensuring smooth transaction processes.

Merchandiser

Carlton Cards
Toronto, ON
03.2026 - 06.2026
  • Merchandised Carlton Cards greeting cards and gift products across retail locations
  • Checked product placement for pricing, labeling, and signage accuracy
  • Built eye-catching displays for holidays, birthdays, and special occasions

Sales Associate

La Vie en Rose
Toronto, ON
07.2025 - 08.2025
  • Trained and mentored new team members to enhance onboarding experience.
  • Organized and maintained signage and merchandise displays to meet visual presentation standards.
  • Facilitated special orders and coordinated with other stores to locate desired items for customers.

Cashier/Stock Clerk

Bulk Barn
Toronto, ON
08.2024 - 04.2025
  • Ensured cleanliness of checkout area by regularly cleaning counters, shelves, and windows for a welcoming environment.
  • Executed opening and closing procedures, including counting cash register and restocking items, to maintain operational efficiency.
  • Greeted customers and provided product information to enhance shopping experience and customer satisfaction.

Education

Bachelor of Science - Neuroscience

Concordia University
Montreal, QC
09.2026 - 10.2026

Skills

  • Point of Sale Operations
  • Sales
  • Customer Service
  • Client Retention
  • Negotiation
  • Prospecting
  • Communication
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Process Improvement
  • Conflict Resolution

Timeline

Bachelor of Science - Neuroscience

Concordia University
09.2026 - 10.2026

Merchandiser

Carlton Cards
03.2026 - 06.2026

Lead Key Holder

Bikini Village
07.2025 - 09.2026

Sales Associate

La Vie en Rose
07.2025 - 08.2025

Cashier/Stock Clerk

Bulk Barn
08.2024 - 04.2025
Tianna Malcolm-Gibbs