Results-driven business student with two years of customer service experience. Skilled in analytical thinking and problem-solving, effectively managing customer interactions to support team objectives. Experienced in Simply Accounting, Microsoft Office, and Outlook, with a strong ability to adapt and thrive in fast-paced financial and marketing environments.
Overview
5
5
years of professional experience
Work History
Cashier & Sales Associate
Urban Planet
Brampton, Ontario
08.2023 - Current
Processed transactions accurately using point-of-sale systems, ensuring financial accuracy.
Assisted customers in locating products and provided informed recommendations.
Resolved customer inquiries and issues efficiently to enhance service quality.
Trained new team members in cash register operation and stock management procedures.
Collaborated with team members to achieve store objectives and improve performance.
Maintained store cleanliness, including floors, windows, and displays for optimal presentation.
Hostess & Server
John's Family Restaurant
Brampton, ON
07.2021 - 05.2023
Coordinated with servers and kitchen staff to fulfill guest needs effectively.
Managed waitlists to enhance table turnover and guest experience.
Trained new hostesses in procedures and customer service standards.
Scheduled and confirmed reservations, recorded takeout orders, and addressed service inquiries via phone.
Education
High School Diploma -
Notre Dame Secondary School
Brampton, ON
06-2022
BBA - Finance
University of Guelph-Humber
Toronto, Ontario
06-2026
Diploma in Business Administration - Banking And Finance
Humber Institute of Technology and Advanced Learning