Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Apanay

Hamilton,ON

Summary

Sales associate with a track record of success at Mohawk College, specializing in point-of-sale operations and customer relationship management. Achieved daily sales targets consistently while enhancing customer satisfaction through effective problem resolution. Proficient in inventory management and training new staff, contributing to a collaborative team environment.

Overview

3
3
years of professional experience

Work History

Sales Associate/Cashier

Mohawk College
Hamilton, Ontario
09.2022 - 09.2024
  • Facilitated customer product selection and addressed inquiries in fast-paced environment.
  • Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
  • Achieved daily sales targets through effective collaboration with team members.
  • Trained new staff on store policies, procedures, and sales techniques to ensure compliance.
  • Resolved customer complaints promptly to enhance satisfaction and drive retention.
  • Maintained inventory levels and organized merchandise displays for optimal presentation.
  • Streamlined filing systems to improve efficiency in document retrieval.

Pharmacy Assistant

Riverview Pharmacy
Hamilton, Ontario
09.2021 - 07.2022
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Managed inventory by restocking shelves and organizing medication supplies.
  • Maintained cleanliness and organization of pharmacy work areas daily.
  • Collaborated with team members to ensure smooth pharmacy operations.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.

Education

Graduate Certificate - Russian Manicure

Mozhzheri
ONLINE
01-2024

Certificate - Nail Technician

International Beauty Institute
Hamilton, ON
06-2022

Advanced Diplomas - Pre-Health Science

Mohawk College of Applied Arts And Technology
Hamilton
06-2021

Diploma - Business Administration

Mohawk College of Applied Arts And Technology
Hamilton

Skills

  • Point-of-sale operation
  • Product knowledge
  • Inventory management
  • Credit and cash transactions
  • Customer relationship management
  • Cash register operation

Timeline

Sales Associate/Cashier

Mohawk College
09.2022 - 09.2024

Pharmacy Assistant

Riverview Pharmacy
09.2021 - 07.2022

Graduate Certificate - Russian Manicure

Mozhzheri

Certificate - Nail Technician

International Beauty Institute

Advanced Diplomas - Pre-Health Science

Mohawk College of Applied Arts And Technology

Diploma - Business Administration

Mohawk College of Applied Arts And Technology
Desiree Apanay