Desiree Apanay
Hamilton,ON
Summary
Sales associate with a track record of success at Mohawk College, specializing in point-of-sale operations and customer relationship management. Achieved daily sales targets consistently while enhancing customer satisfaction through effective problem resolution. Proficient in inventory management and training new staff, contributing to a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Sales Associate/Cashier
Mohawk College
Hamilton, Ontario
09.2022 - 09.2024
- Facilitated customer product selection and addressed inquiries in fast-paced environment.
- Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
- Achieved daily sales targets through effective collaboration with team members.
- Trained new staff on store policies, procedures, and sales techniques to ensure compliance.
- Resolved customer complaints promptly to enhance satisfaction and drive retention.
- Maintained inventory levels and organized merchandise displays for optimal presentation.
- Streamlined filing systems to improve efficiency in document retrieval.
Pharmacy Assistant
Riverview Pharmacy
Hamilton, Ontario
09.2021 - 07.2022
- Assisted pharmacists in preparing and dispensing medications to patients.
- Managed inventory by restocking shelves and organizing medication supplies.
- Maintained cleanliness and organization of pharmacy work areas daily.
- Collaborated with team members to ensure smooth pharmacy operations.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
Education
Graduate Certificate - Russian Manicure
Mozhzheri
ONLINE01-2024
Certificate - Nail Technician
International Beauty Institute
Hamilton, ON06-2022
Advanced Diplomas - Pre-Health Science
Mohawk College of Applied Arts And Technology
Hamilton06-2021
Diploma - Business Administration
Mohawk College of Applied Arts And Technology
HamiltonSkills
- Point-of-sale operation
- Product knowledge
- Inventory management
- Credit and cash transactions
- Customer relationship management
- Cash register operation
Timeline
Sales Associate/Cashier
Mohawk College
09.2022 - 09.2024
Pharmacy Assistant
Riverview Pharmacy
09.2021 - 07.2022
Graduate Certificate - Russian Manicure
Mozhzheri
Certificate - Nail Technician
International Beauty Institute
Advanced Diplomas - Pre-Health Science
Mohawk College of Applied Arts And Technology
Diploma - Business Administration
Mohawk College of Applied Arts And Technology