Tiana Richardson
Hamilton,ON
Summary
Friendly and hardworking individual with a strong commitment to exceeding customer expectations and achieving goals. Thrives in fast-paced environments and performs well under pressure. Successfully planned numerous events for the school board and entire student population at the previous school. Coordinated food preparation, served students, organized staff, and delegated tasks to the leadership team. Possess valuable skills, dedication, and enthusiasm to be a valuable asset to your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant
Smithfield Middle School
02.2020
- Assisting teachers at a middle school
- Help tutor the children
- Organize shelves and cupboards
- Number of Hours: 20
Server/Bartender
Islington Golf Club
03.2023 - 08.2024
- Multitasking serving food and mixology
- Cultivated warm relationships with regular customers.
- Working with the JONAS POS system place orders, manage bills, and handle complimentary items
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Memorizing regular drinks and beers and then making them in time-sensitive situations
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier/Floor Worker
Clarence Warehouse
09.2022 - 12.2022
- Number of Hours a Week: 20
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedules and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier, Garnisher, and Drive-Through Worker
Harvey’s
01.2022 - 08.2022
- Number of Hours a Week: 30
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Improved customer satisfaction by quickly resolving payment discrepancies and inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
Assistant Secretary
Markham Kids Clinic
06.2021 - 08.2021
- Number of Hours: 40
Education
Bachelor of Arts - Social Sciences
McMaster University
Hamilton, ON06.2028
High School Diploma -
North Albion Collegiate Institute
Etobicoke, Ontario05.2023
Skills
- Creativity and Innovation
- Reliability
- Sense of responsibility
- Strong work ethic
- Leadership and management
- Positive attitude and behavior
- Willingness to keep learning
- POS System
- Fast Learner
Certification
- Smart Serve certification
- Food handler certification
Accomplishments
- AHEN Preseverance & Excellence Award
- I have flown a higher award
- The TDSB Merit Award
References
Available Upon Request
Timeline
Server/Bartender
Islington Golf Club
03.2023 - 08.2024
Cashier/Floor Worker
Clarence Warehouse
09.2022 - 12.2022
Cashier, Garnisher, and Drive-Through Worker
Harvey’s
01.2022 - 08.2022
Assistant Secretary
Markham Kids Clinic
06.2021 - 08.2021
Assistant
Smithfield Middle School
02.2020
Bachelor of Arts - Social Sciences
McMaster University
High School Diploma -
North Albion Collegiate Institute
- Smart Serve certification
- Food handler certification
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