Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Timeline
Generic

Tia Trottier

Warman,SK

Summary

Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Emergency Home Support

CUMFI
Saskatoon, SK
02.2025 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed household errands and other essential duties.

In Home Support (casual)

Saskatchewan Foster Families
Warman
03.2024 - 01.2025
  • Assisted with day-to-day operations, working effectively and productively with all team member
  • Performed general housekeeping and cleaning tasks
  • Provided comprehensive support in essential tasks, including feeding, transferring, and toileting, while maintaining utmost compassion and respect
  • Ensured the safety and well-being of children through vigilant supervision and proactive measures
  • Implemented engaging and educational activities, fostering creativity and learning for the children
  • Provided compassionate care and assistance to individuals in their homes, including meal preparation, housekeeping, and personal hygiene tasks
  • Worked fast to complete tasks and meet daily deadlines
  • Documented client progress, behavior observations, and any changes in condition to ensure accurate and timely reporting to supervisors and healthcare providers

Crisis Support

EGADZ
saskatoon, sas
11.2024 - 12.2024
  • Maintained relationships with external vendors for optimal account management support
  • Provided technical support related to database operations when needed
  • Provided crisis counseling and emotional support to callers in distress
  • Offered telephonic crisis support and guidance to individuals unable to access in-person services.
  • Responded to emergency situations and provided crisis support.

Budtender/Shift Lead

Canna Cabana
Martensville
04.2024 - 11.2024
  • Educated customers and patients on products, methods of consumption and safety
  • Developed strong customer service skills by efficiently assisting customers with product selection and providing knowledgeable advice about cannabis products
  • Verified proper paperwork, documentation, and ID to comply with regulations

PCW

Diamond House
Warman
01.2021 - 01.2022
  • Provided compassionate and personalized care to residents, promoting their physical and emotional well-being
  • Assisted with daily living activities such as bathing, dressing, and meal preparation, ensuring residents' needs were met with dignity and respect
  • Monitored and recorded vital signs, medications, and changes in residents' conditions, communicating effectively with healthcare team members
  • Participated in ongoing training and development to enhance skills in areas such as dementia care and fall prevention, contributing to a safe and supportive living environment

Waitress/Manager/ cook

Corner Café
Hudson Bay
01.2018 - 09.2019
  • Managed a team of waitstaff, ensuring smooth operations and exceptional customer service in a fast-paced restaurant environment
  • Developed and implemented new menu items, resulting in increased customer satisfaction and sales
  • Trained and mentored kitchen staff on cooking techniques, food safety procedures, and presentation standards
  • Demonstrated strong leadership skills by effectively delegating tasks, resolving conflicts, and maintaining a positive work environment
  • Provided exceptional customer service by greeting patrons, taking orders, and delivering meals in a timely and professional manner
  • Collaborated with kitchen staff to ensure accurate and efficient food preparation and delivery to guests
  • Demonstrated strong multitasking abilities by managing multiple tables simultaneously and prioritizing tasks effectively
  • Trained new team members on restaurant policies and procedures to ensure a cohesive and efficient work environment

PCW

Kennith Hamilton
Hudson Bay
01.2015 - 01.2017
  • Provided compassionate and personalized care to elderly residents, assisting with daily activities and ensuring their safety and well-being
  • Administered medications as prescribed and monitored vital signs, accurately documenting all care provided
  • Collaborated with healthcare team members to develop and implement individualized care plans, resulting in improved quality of life for residents
  • Communicated effectively with families and healthcare professionals, advocating for residents' needs and ensuring continuity of care
  • Administered medication assistance with accuracy and attentiveness
  • Successfully executed daily household chores including cooking, cleaning, and laundry
  • Provided comprehensive assistance in performing activities of daily living for residents with restricted physical ability or dementia

Education

degree - child & youth care

Saskatewan Polytechnic
saskatoon
06.2026

Diploma - Mental health and addiction counselling

Saskatchewan polytechnic
01.2025

Certificate - Business

Saskatchewan Polytech
06.2023

Grade 12 -

Hudson Bay Composite high school
06.2012

Skills

  • Active listening
  • Empathy
  • Cognitive-behavioral therapy
  • Crisis intervention
  • Crisis support
  • Addiction recovery support
  • Business customer support
  • Trauma-informed support
  • Housekeeping support
  • Conflict resolution
  • Case management
  • Client advocacy
  • Time management
  • Recordkeeping

Certification

  • Food Safety
  • ASIST
  • First Aid
  • PART
  • TLR
  • Mental Health First Aid
  • TLR Training
  • CPR Training
  • ASIST Training
  • WHMIS Training
  • SAID Training
  • PART Training

References

References available upon request.

Personal Information

Date of Birth: 09/14/93

Timeline

Emergency Home Support

CUMFI
02.2025 - Current

Crisis Support

EGADZ
11.2024 - 12.2024

Budtender/Shift Lead

Canna Cabana
04.2024 - 11.2024

In Home Support (casual)

Saskatchewan Foster Families
03.2024 - 01.2025

PCW

Diamond House
01.2021 - 01.2022

Waitress/Manager/ cook

Corner Café
01.2018 - 09.2019

PCW

Kennith Hamilton
01.2015 - 01.2017

degree - child & youth care

Saskatewan Polytechnic

Diploma - Mental health and addiction counselling

Saskatchewan polytechnic

Certificate - Business

Saskatchewan Polytech

Grade 12 -

Hudson Bay Composite high school
Tia Trottier