HUZAIFAH HASSAN
Cambridge
Summary
A dedicated and compassionate individual with a strong passion for giving back to the community. Born and raised in Cambridge, Ontario, I bring a deep understanding of local needs and a genuine desire to support individuals in overcoming challenges. With a strong work ethic and excellent interpersonal skills, I am committed to helping others and creating a positive impact in the lives of those I serve. As a hardworking and empathetic community service worker, I aim to contribute to the well-being of others and support the growth of a healthier, stronger community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Crisis Worker/Volunteer (Work From Home)
National Over Response Service
11.2024 - Current
- Provided empathetic support to clients in crisis, guiding them towards appropriate resources and interventions.
- Monitoring clients while they use and implementing their safety plan when needed.
- Attending peer support calls with clients.
- Contacting northern dispatch 911 to connect with clients local police department to get help for the possible over dose
- Logging calls
- informing supervisor about uncomfortable interactions and helping co-workers in tough situations.
- Call back calls if client disconnected. (Talk route app)
Taxi Driver
Golden Triangle Taxi
05.2024 - Current
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all time
- Transporting ODSP clients.
- Helping the elderly with groceries etc.
- Communicating with clients.
- Active listening
- Closing out sale
Receptionist
Canam Storage
10.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Inspected and patrolled the facility
Delivery Driver
Traction Heavy Duty Parts
01.2018 - 08.2018
- Loaded truck with heavy parts using electric fork lift
- Scanned invoices onto company scanner
- Helped customers get better products.
- Delivered various heavy duty parts
Carpet Installer
Cambridge Carpets
06.2016 - 09.2016
- Cambridge/Kitchener/Waterloo, Drove to job sites (Apartments/ Residential areas)
- Installed tacks with sliding hammer
- Cut and laid down carpets
- Purchasing Bulk items for job site
- Helping other company workers with ( Framing, Wiring Etc )
- Used many hand tools.
Education
Diploma - Community Service Worker
TriOS College
Toronto, ON12-2024
High School Diploma -
Glenview Park Secondary School
Cambridge, ON06.2017
Skills
- Client confidentiality
- De-escalation techniques
- Crisis interventions
- Peer support
- Elderly care
- Crisis handling
- Active listening
- Teamwork
- Problem-solving
- Bi-lingual
Certification
- First Aid/CPR Certified Level C
Languages
English
Native or Bilingual
Urdu
Professional Working
Certificates
- Positive spaces training.
- Accessibility for Ontarians with disability Act. (AODA).
- Trauma violence and informed care. (TVIC).
- Certification initiative to address human trafficking.
- CPR/
Timeline
Emergency Crisis Worker/Volunteer (Work From Home)
National Over Response Service
11.2024 - Current
Taxi Driver
Golden Triangle Taxi
05.2024 - Current
Receptionist
Canam Storage
10.2018 - 01.2019
Delivery Driver
Traction Heavy Duty Parts
01.2018 - 08.2018
Carpet Installer
Cambridge Carpets
06.2016 - 09.2016
High School Diploma -
Glenview Park Secondary School
Diploma - Community Service Worker
TriOS College
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