Tia Dawn
Spruce Grove
Summary
I have various work experience that have allowed me to develop a strong skill set which allows me to meet deadlines and provide excellent customer service. I am confident in my ability to contribute effectively to your team as my skills align well with the requirements for this position,
I am eager to bring my skills, fresh perspective and enthusiasm to your team.
Overview
4
4
years of professional experience
Work History
Owner/Operator Manager
Cleaning Til Dawn
Spruce Grove, Stony Plain, Seba Beach
07.2024 - Current
- Writing and sending out invoices.
- Booking daily, weekly, and monthly appointments.
- Maintaining quality service, keeping happy clients.
- Hiring staff.
- Effectively marketing my business to keep busy throughout the week.
- Managed daily cleaning operations for residential and commercial properties.
- Coordinated scheduling and logistics for cleaning appointments and staff assignments.
Line Cook
Canadian Brewhouse
Cochrane
02.2024 - 09.2024
- Prepare and cook dishes in a timely manner.
- Set up, stock, and maintain cooking areas.
- Operated kitchen equipment safely and efficiently during meal service.
- Followed and recognized all recipes for the back of house.
- Kept up with all the dishes rotating in and out of the kitchen area throughout the night.
Commercial and Residential Cleaner
Spotless Nest
Cochrane
02.2024 - 08.2024
- Delivered top-notch cleaning services for residential clients, ensuring exceptional satisfaction and repeat business.
- Maintained high standards of cleanliness and organization across various properties, utilizing effective cleaning techniques.
- Developed strong relationships with clients through excellent communication and reliability.
- Trained new staff on cleaning protocols and safety procedures.
Receptionist Administrator
Capital Jeep and Chrysler
Edmonton
11.2022 - 09.2023
- Managed front desk operations, ensuring efficient visitor check-in and response to inquiries.
- Coordinated schedules for staff and appointments, optimizing time management.
- Handled customer service issues, resolving conflicts, and maintaining satisfaction.
- Maintained organized records and files, enhancing office efficiency.
- Maintain the meeting rooms and the tidiness of common areas.
- Answer, forward, and screen phone calls in a professional manner.
Supervisor
Tim Horton's
Mayerthorpe
01.2022 - 02.2023
- Support management in monitoring day-to-day activities.
- Provide a safe and positive work environment.
- Complete opening, daily, and closing procedures/checklist in accordance with company policies.
- Great customer service, cash handling, and food handling skills.
- Resolve customer complaints in a professional manner.
- Train and hire new staff for evening shift.
Education
Building Better Business
Red Deer Polytechnic
Red Deer08-2022
Social Media Management
Red Deer Polytechnic
Red Deer08-2022
Personal And Professional Development
Red Deer Polytechnic
Red Deer08-2022
Technical ABCs Computer Bookkeeping
Red Deer Polytechnic
Red Deer08-2022
Communications And Conflict Management
Red Deer Polytechnic
Red Deer08-2022
High School Diploma -
Mayerthorpe High School
Mayerthorpe 05-2022
Skills
- Excellent customer service
- Supervision skills
- Confident working under pressure
- Effective time management
- Great organization skills
- Attention to detail
- Ready to go, work ethic
Timeline
Owner/Operator Manager
Cleaning Til Dawn
07.2024 - Current
Line Cook
Canadian Brewhouse
02.2024 - 09.2024
Commercial and Residential Cleaner
Spotless Nest
02.2024 - 08.2024
Receptionist Administrator
Capital Jeep and Chrysler
11.2022 - 09.2023
Supervisor
Tim Horton's
01.2022 - 02.2023
Building Better Business
Red Deer Polytechnic
Social Media Management
Red Deer Polytechnic
Personal And Professional Development
Red Deer Polytechnic
Technical ABCs Computer Bookkeeping
Red Deer Polytechnic
Communications And Conflict Management
Red Deer Polytechnic
High School Diploma -
Mayerthorpe High School