TIA ADDLEY
Edmonton,Alberta, AB
Summary
Skilled Medical Office Assistant with experience in managing patient records, scheduling appointments, and coordinating healthcare services. Strengths include strong organizational skills, ability to multitask efficiently under pressure, and knowledge of medical terminology. Previous roles have showcased adaptability in fast-paced work environments and commitment to maintaining confidentiality of patient information. Demonstrated capacity to contribute positively to team dynamics while also working independently when required.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Belvedere medical clinic
Edmonton, AB
12.2021 - 07.2023
- Scheduled patient appointments using electronic health record systems.
- Assisted patients with registration and insurance verification processes.
- Managed medical records, ensuring accuracy and confidentiality compliance.
- Prepared examination rooms and ensured necessary supplies were available.
- Handled patient inquiries, providing information on services and procedures.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Pharmacy Technician Assistant
IDA Barton Drug Mart
Hamilton, ON
01.2015 - 08.2016
- Greeted and assisted customers in friendly, professional and courteous manner
- Executed packaging and labeling of all outgoing prescriptions
- Managed prescription transfers between other pharmacies
- Efficiently and accurately dispensed medication to patients
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Counted and labeled prescriptions with correct item and quantity.
- Received, processed and entered over 100 prescription orders into pharmacy databases daily.
Unit Clerk- DTCOR & Orthopedic Surgery
Alberta Health Services
Edmonton , AB
01.2008 - 03.2014
- Preformed various payroll and staffing duties
- Assisting 10+ Doctors and 100+ Nursing staff by providing general
- Supervised and trained new staff on operating room procedure and
- Supported administrative functions to enhance department workflow
- Processed doctor’s medication orders and booked consultations for post-op
- Coordinated transportation arrangements for discharged patients with disabilities
- Operated multi-line switchboard in professional and helpful manner
- Organized patients charts for next day pre and post op surgery
Education
Hospital Unit Clerk Certificate - Hospital Unit Clerk
Norquest College
Edmonton, ABHigh School Diploma -
M.E Lazerte High School
Edmonton, ABSkills
- Medical terminology
- Medical transcription
- HIPAA compliance
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Workflow optimization
- Data entry
- Appointment management
Certification
CPR & Whimis
Timeline
Medical Office Assistant
Belvedere medical clinic
12.2021 - 07.2023
Pharmacy Technician Assistant
IDA Barton Drug Mart
01.2015 - 08.2016
Unit Clerk- DTCOR & Orthopedic Surgery
Alberta Health Services
01.2008 - 03.2014
Hospital Unit Clerk Certificate - Hospital Unit Clerk
Norquest College
High School Diploma -
M.E Lazerte High School