Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thuy Ngan Do

Burnaby,BC

Summary

Driven professional with a track record of enhancing company efficiency at Bayon Automotive through effective solutions development and a client-centered approach. Skilled in HTML, CSS, JavaScript, and bilingual communication, I excel in collaborative teamwork and IT technical support, significantly improving customer satisfaction and office organization.

Overview

11
11
years of professional experience

Work History

Front Desk Administrator

Bayon Automotive
01.2022 - 07.2023
  • Provided administrative support to various departments, contributing to overall company efficiency.
  • Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
  • Handled sensitive information with discretion, maintaining client confidentiality at all times.
  • Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
  • Managed invoicing procedures accurately resulting in fewer billing disputes from guests.
  • Maintained personnel records and updated internal databases to support document management.
  • Conducted regular inventory checks on supplies allowing proactive restocking before depletion caused delays.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Improved office organization by implementing effective filing systems and document management practices.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.

Web Developer

Vancouver Community Network
10.2015 - 10.2016
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Migrated websites to new platform to minimize downtime and maintain seamless user experiences.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
  • Discussed site and app requirements with clients to produce actionable development plans.
  • Engaged with clients to plan and optimize site issues and queries.
  • Collaborated with cross-functional teams to deliver high-quality web products on time and within budget.

Tutoring + Web Developer Intern

DataPi Tutoring Centre
03.2012 - 03.2015
  • Tutoring Math, English, Science and Vietnamese for grade K to grade 7 students.
  • Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
  • Wrote custom HTML and JavaScript for existing websites.
  • Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
  • Attended development programs to gain competencies and boost skills set.
  • Studied user requirements to gain strong understanding of project initiatives and deadlines.

Education

Bachelor Of Computer Information Systems - User Experience Design & Database

British Columbia Institute of Technology
Burnaby, BC
06.2014

First-aid Level 1

St. John Ambulance
Vancouver, BC
2012

Skills

  • Effective Solutions Development
  • Document Creation
  • Client-Centered Approach
  • Basic Financial Recordkeeping
  • Bilingual in English and Vietnamese
  • Detail-Oriented Mindset
  • File Organization
  • Collaborative Teamwork
  • Effective Communication Skills
  • Accurate Data Entry
  • Efficient Task Delegation
  • IT Technical Support

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Front Desk Administrator

Bayon Automotive
01.2022 - 07.2023

Web Developer

Vancouver Community Network
10.2015 - 10.2016

Tutoring + Web Developer Intern

DataPi Tutoring Centre
03.2012 - 03.2015

Bachelor Of Computer Information Systems - User Experience Design & Database

British Columbia Institute of Technology

First-aid Level 1

St. John Ambulance

Similar Profiles

CREATE PROFILE
Thuy Ngan Do