Thu (Skyler) Vuong
Victoria,BC
Summary
Enthusiastic retail worker with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, constantly seeking opportunities to learn new processes and contribute to the overall success of the organization.
Overview
2
2
years of professional experience
Work History
Server
Nubo Japanese Tapas Restaurant
11.2022 - 03.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Cashier
Nubo Sushi Roll and Roll
07.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
Hospitality Management Diploma - Hospitality And Tourism Management
Camosun College
Victoria, BCSkills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Order Taking
- POS system operations
- Food Safety
- Kitchen Safety
- Cleanliness standards
Timeline
Server
Nubo Japanese Tapas Restaurant
11.2022 - 03.2024
Cashier
Nubo Sushi Roll and Roll
07.2022 - 11.2022
Hospitality Management Diploma - Hospitality And Tourism Management
Camosun College
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