THUSHARA KUMBAKKARA
Edmonton,AB
Summary
Hardworking and punctual , works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
7
7
years of professional experience
Work History
Sales Associate
Rogers Place
EDMONTON, AB
03.2023 - 11.2023
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Scheduled shifts for fellow associates during peak traffic times.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
Home Advisor
Apple
EDMONTON, Alberta
03.2020 - 01.2021
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Increased personal revenue by completing multiple home and property sales.
Customer Support Engineer
HOME DEPOT , TCS INDIA
KERALA, INDIA
07.2016 - 08.2017
- Assisted with the implementation of new systems and applications.
- Reviewed existing processes and proposed changes for improved efficiency.
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Analyzed data trends to identify areas of improvement within the team.
- Educated customers by explaining technology issues in easy-to-understand terminology.
Education
Master of Science - COMPUTER APPLICATION
CCSIT CALICUT
CALICUT UNIVERSITY INDIA01-2019
Bachelor of Science - Computer Science
TASC , KANNUR UNIVERSITY
INDIA06-2016
Skills
- Client Account Management
- Warehouse Operations
- Supply Ordering
- Shipping and Receiving
- Inventory Tracking
References
References available upon request.
Timeline
Sales Associate
Rogers Place
03.2023 - 11.2023
Home Advisor
Apple
03.2020 - 01.2021
Customer Support Engineer
HOME DEPOT , TCS INDIA
07.2016 - 08.2017
Master of Science - COMPUTER APPLICATION
CCSIT CALICUT
Bachelor of Science - Computer Science
TASC , KANNUR UNIVERSITY
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