Thomas Oliver
Fresno
Summary
Dynamic sales professional with a proven track record at Stefanelli Distributing, excelling in customer relationship building and sales strategy development. Leveraged interpersonal communication skills to enhance client satisfaction and retention, while boosting sales through effective upselling and cross-selling. Achieved significant revenue growth by targeting high-potential accounts and fostering strong customer relationships.
Overview
32
32
years of professional experience
Work History
Sales Representative
Stefanelli Distributing
08.1999 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Route Sales Representative
BMP INC
02.1993 - 08.1999
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
Education
Bachelor of Arts - Sales And Marketing
California State University, Fresno
Fresno, CA05-1990
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales strategy development
- Complex Problem-solving
- Customer retention
- Upselling and cross selling
- Sales consultation
Timeline
Sales Representative
Stefanelli Distributing
08.1999 - Current
Route Sales Representative
BMP INC
02.1993 - 08.1999
Bachelor of Arts - Sales And Marketing
California State University, Fresno
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